Entry-Level Auto Finance Collector – Quick Career Growth

Hankey Group; Dallas (TX); On-site; USD 31,000 - 49,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with company match

Employee Stock Ownership Program

Paid vacation, sick days, and holidays

Life and Disability Insurance

Wellness Programs + Gym Access (Dallas

Discounts on entertainment, tech, and?

Early wage access

Job summary

Westlake Financial in Dallas is seeking an Entry-Level Collections Agent to join our in-office team. You’ll train to handle outbound calls, set up payment plans for delinquent accounts, and provide friendly support while meeting performance goals.

The role offers a guaranteed base pay up to $15/hr plus performance bonuses, with total compensation ranging from $31,200 to $49,200+ per year. Promote to higher positions within months as you grow.

Qualifications

• High School Diploma or GED preferred.
• Good communication, listening, and problem-solving skills.
• Basic to intermediate computer knowledge and reliable attendance.
• Willing to work evening shifts, overtime and weekends.

Responsibilities

• Make outbound calls using an auto-dial system to contact customers.
• Set up payment plans on early delinquent accounts.
• Answer inbound calls with friendly, professional support.
• Use empathy to find fair, personalized solutions.
• Follow guidelines to ensure proper handling of interactions.

Skills

Communication

Negotiation

Active listening

Customer service

Education

High School Diploma or GED

Tools

Daybreak system

Cisco dialer

MS Office (Word, Excel, Outlook)

Web navigation systems

Job description

Westlake Financial in Dallas is seeking an Entry-Level Collections Agent to join our in-office team. You’ll train to handle outbound calls, set up payment plans for delinquent accounts, and provide friendly support while meeting performance goals.

The role offers a guaranteed base pay up to $15/hr plus performance bonuses, with total compensation ranging from $31,200 to $49,200+ per year. Promote to higher positions within months as you grow.