Entry-Level Account Operations Specialist – Growth & Impact

BP Supply Inc; Midland (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

BP Supply Inc. is seeking an Account Operations Specialist Level 1 to support day-to-day customer account management. The role emphasizes accurate data entry in the P21 system, processing orders, and assisting with customer inquiries to keep orders moving efficiently.

This entry-level position offers learning opportunities across account management and operations, with regular weekday hours and a focus on delivering timely and effective service to customers and internal teams.

Qualifications

• The role requires accurate data entry and order processing.
• Strong written and verbal communication to assist customers.
• Ability to manage multiple tasks and prioritize work.
• Collaborate with internal teams to support orders.

Responsibilities

• Input customer orders into P21 system with accuracy.
• Process incoming orders via phone, email, or other channels.
• Support Level 2 with routine orders and follow-ups on availability.
• Serve as secondary contact for assigned accounts and inquiries.
• Address customer queries under Level 2 guidance.
• Maintain positive relationships through timely responses.
• Report interactions and order updates to Level 2 or store manager.
• Monitor order progress and coordinate with delivery teams.
• Coordinate with procurement, delivery, and other teams to fulfill orders.
• Work with Level 2 and teammates to ensure seamless service.
• Identify inefficiencies and suggest process improvements.
• Assist with special projects like CRM updates and tracking enhancements.

Skills

Order processing

Data accuracy

Communication

Multitasking

Team collaboration

Tools

P21 system

Job description

BP Supply Inc. is seeking an Account Operations Specialist Level 1 to support day-to-day customer account management. The role emphasizes accurate data entry in the P21 system, processing orders, and assisting with customer inquiries to keep orders moving efficiently.

This entry-level position offers learning opportunities across account management and operations, with regular weekday hours and a focus on delivering timely and effective service to customers and internal teams.