Entry Level Account Manager - Phoenix, AZ

Genesis Global Group; Phoenix (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive Salary

Company Car

Medical, Dental & Vision Insurance

Short and Long Term Disability

Life Insurance

Dependent Care Flex Spending Account

Voluntary Policies (Accident, Hospital

Indemnity, Critical Illness &

Supplemental STD

Identity Theft Protection

401(k) Plan

Paid Vacation & Holiday

Business Professional Environment

Job summary

Genesis Global Group (MDL) is expanding its sales team and seeks an Entry Level Account Manager to grow a national client base in medical diagnostics. You will maintain and expand relationships with existing customers, present new test information, educate clients, and coordinate solutions between the laboratory and the client.

Travel within the coverage area and nationwide is expected. We offer a competitive salary, Company Car, and comprehensive benefits.

Qualifications

• 1-3 years of successful customer service experience.
• Strong multitasking, organizational skills and attention to detail.
• Energy, motivation, enthusiasm and integrity.
• Excellent written and verbal communication skills.
• Must travel within the coverage area and nationwide.
• Knowledge of laboratory testing and competing products.
• Proficiency in MS Office, Excel, email and internet.
• Medical Assistant certification or BA/BS preferred.

Responsibilities

• Grow client base revenues by presenting new test information and upselling.
• Establish positive long-term client relations.
• Educate and train clients, coordinate solutions between lab and client.
• Collaborate with Senior Sales Exec and Regional Manager on retention strategies.
• Monitor client satisfaction and recommend corrective action.
• Maintain knowledge of competitors in the territory.

Skills

Customer service

Multitasking

Organization

Detail orientation

Energy/motivation

Integrity

Communication skills

Judgment/decision-making

MS Office

Laboratory tests knowledge

Travel readiness

Education

Medical Assistant certification

Associate Degree

BA/BS preferred

Tools

MS Office

Excel

Email & Internet

Job description

Job Summary

Medical Diagnostic Laboratories (MDL), a member of Genesis Global Group, is a CLIA certified clinical laboratory with multiple state licensing, specializing in state of the art, automated DNA based molecular analysis of a variety of chronic and infectious illnesses.

MDL specializes and performs Polymerase Chain Reaction (PCR) with a larger menu of testing available in the field of infectious disease. Our main theme of research is in the field of Gynecology, Infectious Diseases, Infectious Arthritis, Tick-borne Diseases, Mycology, and Chronic Fatigue Syndrome (CFS).

MDL is looking to expand its sales force throughout the U.S. We are seeking a high-energy, self-motivated individual to join our sales team. As an Entry Level Account Manager, you will be responsible for maintaining a large client base of existing customers for MDL and serve as a liaison between management and customers to resolve any customer issues.

Essential Functions

• Grow client base revenues by presenting new test information, up selling and seeking out new sources of revenue from existing clients


• Establish positive long-term client relations


• Educate and train clients, research problems and coordinate solutions between the laboratory and client


• Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies


• Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required


• Maintain knowledge of competitors and their presence in assigned territory

Job Qualifications

General Knowledge, Skills, and Abilities (KSA’s) required

• 1-3 years of successful customer service experience.


• Well-developed multi-tasking, organizational skills, and detail orientation are key to success


• Energy, motivation, enthusiasm, and integrity


• Excellent written and verbal communication skills


• Must demonstrate sound judgment and decision-making ability


• Computer proficiency in MS Office, Excel, e-mail and internet functions


• Knowledge of laboratory testing and competing products.


• Must be able to travel within the coverage area and occasionally nationwide

Physical Demands

• Use hands to handle, control, or feel objects, tools, or controls


• Ability to sit, stand and walk


• Ability to drive motor vehicle

Workplace Conditions

• Requires frequent traveling by motor vehicle


• May be exposed to various workplace environments when meeting with customers

Education and Certifications

• Medical Assistant certification or Associate Degree, BA/BS preferred.

We Offer

• Competitive Salary


• Company Car


• Medical, Dental & Vision Insurance


• Short and Long Term Disability


• Life Insurance


• Dependent Care Flex Spending Account


• Voluntary Policies (Accident, Hospital Indemnity, Critical Illness & Supplemental STD)


• Identity Theft Protection


• 401(k) Plan


• Paid Vacation & Holiday


• Business Professional Environment

Visit us at https://www.mdlab.com/

Medical Diagnostic Laboratories is a member of Genesis Global Group, an equal opportunity employer.