Entry Level Account Manager - Los Angeles, CA

Genesis Global Group; Los Angeles (CA); Sur place; USD 42 000 - 66 000; Plein temps

Avantages offerts par ce poste

Competitive Salary & Uncapped Commis­s

Medical, Dental & Vision Insurance

Short and Long Term Disability

Life Insurance

401(k) Plan

Paid Vacation & Holiday

Business Professional Environment

Identity Theft Protection

Résumé du poste

Genesis Global Group, through Medical Diagnostic Laboratories (MDL), is expanding its U.S. sales force. We are seeking an Entry Level Account Manager to maintain a large client base, resolve issues, and act as liaison between management and customers.

The role requires 1–3 years of customer service experience, strong communication, and willingness to travel. MDL offers competitive pay, uncapped commissions, and a suite of benefits in a professional environment.

Qualifications

• 1–3 years of successful customer service experience.
• Well-developed multi-tasking, organizational skills, and detail orientation are key to success
• Excellent written and verbal communication skills

Responsabilités

• Grow client base revenues by presenting new test information, upselling and seeking out new sources of revenue from existing clients
• Establish positive long-term client relations
• Educate and train clients, research problems and coordinate solutions between the laboratory and client
• Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies
• Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required
• Maintain knowledge of competitors and their presence in assigned territory

Connaissances

Customer service

Communication skills

Travel readiness

Formation

Medical Assistant certification or Associate Degree, BA/BS preferred.

Outils

MS Office

Description du poste

Job Summary

Medical Diagnostic Laboratories(MDL), a member of Genesis Global Group, is a CLIA certified clinical laboratory with multiple state licensing, specializing in state of the art, automated DNA based molecular analysis of a variety of chronic and infectious illnesses.

MDL specializes and performs Polymerase Chain Reaction (PCR) with a larger menu of testing available in the field of infectious disease. Our main theme of research is in the field of Gynecology, Infectious Diseases, Infectious Arthritis, Tick-borne Diseases, Mycology, and Chronic Fatigue Syndrome (CFS).

MDL is looking to expand its sales force throughout the U.S. We are seeking a high-energy, self-motivated individual to join our sales team. As an Entry Level Account Manager, you will be responsible for maintaining a large client base of existing customers for MDL and serve as a liaison between management and customers to resolve any customer issues.

Essential Functions

• Grow client base revenues by presenting new test information, up selling and seeking out new sources of revenue from existing clients
• Establish positive long-term client relations
• Educate and train clients, research problems and coordinate solutions between the laboratory and client
• Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies
• Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required
• Maintain knowledge of competitors and their presence in assigned territory

Job Qualifications

GeneralKnowledge,Skills, andAbilities (KSA’s) required

• 1-3 years of successful customer service experience.
• Well-developed multi-tasking, organizational skills, and detail orientation are key to success
• Energy, motivation, enthusiasm, and integrity
• Excellent written and verbal communication skills
• Must demonstrate sound judgment and decision-making ability
• Computer proficiency in MS Office, Excel, e-mail and internet functions

• Knowledge of laboratory testing and competing products.

• Must be able to travel within the coverage area and occasionally nationwide

Physical Demands

• Use hands to handle, control, or feel objects, tools, or controls
• Ability to sit, stand and walk
• Ability to drive motor vehicle

Workplace Conditions

• Requires frequent traveling by motor vehicle
• May be exposed to various workplace environments when meeting with customers

Education and Certifications

• Medical Assistant certification or Associate Degree, BA/BS preferred.

We Offer

• Competitive Salary & Uncapped Quarterly Commission
• Medical, Dental & Vision Insurance
• Short and Long Term Disability
• Life Insurance
• Dependent Care Flex Spending Account
• Voluntary Policies (Accident, Hospital Indemnity, Critical Illness & Supplemental STD)
• Identity Theft Protection
• 401(k) Plan
• Paid Vacation & Holiday
• Business Professional Environment

Visit us at https://www.mdlab.com/

Medical Diagnostic Laboratories is a member of Genesis Global Group, an equal opportunity employer.