Entry Level Account Manager

Coastal Connections Connecticut; Stratford (CT); On-site; USD 40,000 - 55,000; Full time

Job summary

A growing company in Stratford is seeking a full-time Entry Level Account Manager. The role focuses on account management, customer relationships, and driving sales in home improvement services. Ideal candidates are adaptable, sales-savvy, and ready to take ownership of their responsibilities.

Qualifications

• Relevant experience in customer service, marketing, sales, or account management.
• Good verbal communication skills.

Responsibilities

• Develop lasting relationships with customers to drive sales.
• Communicate regularly with customers to add value.
• Stay up to date on industry compliance standards.

Skills

Sales

Customer Service

Communication

Education

Undergraduate Degree

Job description

We are looking for a full-time, sales-savvy Entry Level Account Manager to join our growing team. Primary responsibility will be account management, including relationship management, up-sell/cross-sell, customer acquisitions, and educating customers on home improvement services. You will be individually responsible for small and medium-sized accounts and work in tandem with other members of the team on customer accounts. We are looking for a smart and driven professional committed to delivering the best services and the right solutions to our customers. The ideal candidate should have an aptitude for sales, be comfortable with being part of a growing department, be quick on their feet, be adaptable to change, and be ready to take ownership of their role.

Tasks Includes for the Entry Level Account Manager:

• Developing lasting, helpful relationships in person with our customer base to drive sales
• Communicating with customers on a regular basis in a way that adds value to the services we offer in home improvement and increase sales
• Learning customer's objectives and up-selling the appropriate tools
• Scheduling follow-ups with customers and gathering feedback
• Staying up to date on all industry compliance standards and protocols

Requirements for the Entry Level Account Manager:

• Undergraduate Degree preferred for HS with some work experience
• Relevant experience in one or more of the following: customer service, marketing, sales, or account management
• A basic understanding of customer service and sales principals
• Good verbal communication skills
• Must be willing to travel
• We are experiencing tremendous growth, so the ability to work in a fast-paced dynamic environment is necessary

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