Entrepreneurial VP, Retail Ops | NYC Bakery P&L Growth

Creative Alignments; New York (NY); Sur place; USD 180 000 - 200 000; Plein temps

Avantages offerts par ce poste

Health insurance

Paid time off

401(k)

Performance-based bonus

Résumé du poste

Orwashers Bakery in New York City is seeking an entrepreneurial VP of Retail Operations to run the Retail Division as a standalone business. You will have full accountability for retail revenue, margin, and EBITDA, shaping the customer experience from counter to ovens.

Reporting to the CEO, you will manage a multi-location network, lead pricing, labor, and quality standards, and build a bench of general managers to sustain growth.

Qualifications

• 10+ years in multi-unit retail food leadership, with at least 5 years running multiple locations.
• Direct P&L ownership of a business or division of comparable or greater scale.
• Genuine command of both front of house and production or back of house.
• Fluency in unit economics: recipe costing, labor modeling, price architecture, and contribution margin.
• Demonstrated ability to develop general managers and build a management bench.
• Working knowledge of New York labor and health regulations, or the ability to get there fast.
• Comfortable spending your days in the stores, alongside your teams.
• Bakery, café, or fresh-production experience where the product is made on site preferred.
• Exposure to a wholesale or manufacturing operation alongside retail a plus.

Responsabilités

• Own the retail P&L: build the annual budget with the COO/CFO, deliver it, and own the monthly close narrative (what happened, why, and what you are doing about it)
• Lead recipe costing, menu engineering, and pricing architecture across locations with different rents and different customers, including transfer pricing and service levels with the wholesale bakery
• Set front of house standards for service, speed, cleanliness, and merchandising, and manage labor scheduling, productivity, shrink, waste, and cash control
• Oversee back of house production planning, bake schedules, yield, food safety, health department readiness, and the craft standards that define the product
• Grow comp store sales, transactions, and average check through catering, special orders, holiday programs, e-commerce, and delivery, and assess new units when the time is right
• Direct the Retail Marketing Manager on brand, loyalty, digital, PR, and seasonal campaigns, owning the connection between marketing spend and sales results
• Direct the Retail HR Manager on hiring, training, performance management, and retention, and build a bench of GMs who can run a store without you in it
• Maintain compliance with NYC and NY State labor law, health code, and ADA
• Ensure POS, scheduling, inventory, and reporting systems produce numbers that are right, timely, and used, and direct maintenance so equipment and facilities are well kept

Connaissances

Retail leadership

P&L ownership

Front of house

Back of house

Menu engineering

Pricing architecture

GM development

New York regulations

Store operations

Bakery/food industry

Description du poste

Orwashers Bakery in New York City is seeking an entrepreneurial VP of Retail Operations to run the Retail Division as a standalone business. You will have full accountability for retail revenue, margin, and EBITDA, shaping the customer experience from counter to ovens.

Reporting to the CEO, you will manage a multi-location network, lead pricing, labor, and quality standards, and build a bench of general managers to sustain growth.