Entitlements Administration & Filing Specialist

Institute for Community Living Inc. (ICL); New York (NY); On-site; USD 40,000 - 52,000; Full time

Job summary

The Institute for Community Living Inc. (ICL) is seeking an Entitlements Clerk to support Entitlement Services in performing general office clerical tasks, including filing, copying, faxing, light typing, and data handling with Outlook, Word, and Excel for residents.

The role includes maintaining entitlement files, organizing records, processing MTA half-fare applications with notary coordination, scheduling monthly resident appointments, and ensuring accurate packaging and mailing of documents,

Qualifications

• High School diploma or GED with at least 2 years of relevant experience.
• Strong time management and organizational skills are essential.
• Excellent customer service and ability to work with diverse residents.

Responsibilities

• Maintain entitlement files and organize them chronologically and alphabetically.
• Create entitlement charts for residents and manage filing systems.
• Process MTA half-fare applications and coordinate notary services.
• Prepare and mail completed packages and distribute issued cards.
• Handle mail processing, scanning, copying, and basic office tasks.

Skills

Time management

Organizational skills

Customer service

Computer literacy

Office equipment operation

Education

High school diploma or GED

Tools

MS Outlook

MS Word

MS Excel

Job description

The Institute for Community Living Inc. (ICL) is seeking an Entitlements Clerk to support Entitlement Services in performing general office clerical tasks, including filing, copying, faxing, light typing, and data handling with Outlook, Word, and Excel for residents.

The role includes maintaining entitlement files, organizing records, processing MTA half-fare applications with notary coordination, scheduling monthly resident appointments, and ensuring accurate packaging and mailing of documents,