Entertainment Team Lead

Paycom - ATS; Gatlinburg (TN); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Free admission

Employee discounts

Pass exchange

Job summary

Anakeesta, Gatlinburg, TN, is seeking an Entertainment Team Lead to supervise daily entertainment programming and events across the park. You will provide on-site leadership to performers and technicians, ensuring show quality and smooth operations with a focus on guest experience.

The role involves coordinating schedules, supporting wardrobe/props, and collaborating with Operations to deliver memorable experiences.

Qualifications

• Experience in entertainment, performing arts, events, hospitality, or themed attractions preferred.
• At least 1 year in a supervisory or lead role preferred.
• Stagecraft experience (wardrobe, scenic, or performance) a plus.
• Strong communication, coaching, and problem-solving skills.

Responsibilities

• Supervise day-to-day entertainment programming across the park.
• Provide on-site leadership and support to performers and technicians.
• Maintain show quality through performance reviews and feedback.
• Coordinate performer schedules and rotations for consistent coverage.
• Assist with daily transportation of entertainment personnel using entertainment vehicles.

Skills

Supervisory experience

Communication

Event operations

Guest service

Outdoor work

Driver's license

Job description

Job Details: Job Location: Anakeesta - Gatlinburg, TN 37738, Salary Range: $19.50 Hourly, Entertainment Team Lead

Job Summary

Want to be part of something spectacular in the Smokies? Imagine a rewarding career working with the nicest people, surrounded by the best views Gatlinburg has to offer! At Anakeesta, our award-winning mountaintop theme park creates unforgettable outdoor experiences — and we want YOU to help bring the magic to life.

The Entertainment Team Lead supports and supervises the daily execution of entertainment programming and special event operations across the park. This hands‑on role which blends performer coordination, event support, and guest experience enhancement. You’ll collaborate closely with Entertainment, and Operations to ensure every show, activation, and event runs smoothly and with the signature Anakeesta charm.

Be a part of the team that creates the first smiles, biggest laughs, and most magical moments at Anakeesta.

Your Responsibilities

Entertainment Leadership

• Supervise day-to-day entertainment programming across the park.
• Provide on-site leadership and support to performers and technicians.
• Maintain show quality through performance reviews, and feedback.
• Coordinate performer schedules and rotations for consistent coverage.

Entertainment Operations & Support

• Assist with daily transportation of entertainment personnel using entertainment vehicles (training provided).
• Support the wardrobe team to maintain props, wigs, costumes, and scenic pieces.
• Support costume builds, repairs, laundering, and inventory organization.
• Ensure all entertainment activities meet Anakeesta’s safety, hospitality, and guest interaction standards.
• Monitor and maintain equipment, props, and costumes for cleanliness and readiness.
• Maintain accurate documentation including performance logs, attendance, and incidents.

Events & Activations

• Assist with event setup including signage, décor, furniture, and scenic elements.
• Provide on-site support during special events to ensure smooth execution.
• Support décor preparation and installation for seasonal and themed events.
• Help execute live shows, character meet‑and‑greets, and pop‑up performances.

Team & Cross-Department Collaboration

• Serve as a liaison between Entertainment and other departments (Operations, Guest Services, etc.).
• Support recruiting, onboarding, and training of new entertainment staff.
• Perform other duties as assigned to enhance the guest experience.

Qualifications: What You Need

• Previous experience in entertainment, performing arts, events, hospitality, or themed attractions, a plus.
• At least 1 year in a supervisory or lead role preferred.
• Stagecraft experience (wardrobe, scenic, or performance) is a plus.
• Strong communication, coaching, and problem‑solving skills.
• Highly organized with excellent time‑management abilities.
• Ability to thrive in a fast‑paced, guest‑focused environment.
• Flexible schedule — evenings, weekends, and holidays required.
• Comfortable working outdoors in varying weather conditions.
• Valid driver’s license.
• Ability to pass a background check and drug test if 18+.
• Ability to lift/move light items, walk the park requiring uphill and downhill terrains, and stand for extended periods.

Perks of Working with Us

• Competitive pay with leadership responsibilities.
• Free admission for employees and immediate family.
• Employee discounts on food and merchandise.
• Generous pass exchange with 30+ area attractions.
• The chance to bring energy, creativity, and fun to the Smoky Mountains every day.

About Us

Anakeesta is Gatlinburg’s award-winning mountaintop adventure park where nature meets imagination. Our Entertainment & Events team helps craft the magical, one‑of‑a‑kind experiences that make Anakeesta unforgettable for guests of all ages.

Be a Breath of Fresh Air