Entertainment SaaS Solutions Architect

Cast & Crew LLC; New York (NY); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) match

Paid parental leave

Generous PTO

Tuition reimbursement

Employee discounts

Job summary

Cast & Crew LLC is seeking a Product Solutionist to act as the technical backbone of the sales motion across film, television, and live entertainment. You will own discovery, demos, and complex stakeholder conversations, translating payroll infrastructure and digital workflows for production CFOs and on-set staff.

Regular presence in NY/NJ markets is required. You’ll collaborate with Sales AEs and act as the technical SME from first meeting through close, with travel to client locations and

Qualifications

• Deep knowledge of Cast & Crew's product ecosystem or a directly comparable SaaS platform in entertainment payroll, production finance, or digital onboarding.
• Experience in a pre-sales, solutions consulting, sales engineering, or technical account management role within a SaaS environment.
• Ability to run a compelling, tailored product demo that speaks to the audience — not a scripted walkthrough.
• Comfortable owning RFP responses, security questionnaires, and technical discovery sessions independently.
• Strong enough understanding of payroll models, employer-of-record services, and production workflows to hold your own with finance and operations stakeholders.
• Familiarity with the entertainment industry — how film, TV, and live productions are staffed, budgeted, and run.
• Based in or closely connected to the New York/New Jersey metro area; able to be on-site at client locations regularly.

Responsibilities

• - Partner with Sales AEs across the full revenue cycle—from discovery and demo through proposal, objection handling, and close — as the product expert in the room
• - Lead tailored product demonstrations that connect Cast & Crew's capabilities directly to each prospect's operational reality and pain points
• - Run consultative discovery sessions to understand client workflows, surface unmet needs, and build solution recommendations grounded in real product capability
• - Respond to RFPs, RFIs, and security questionnaires with accurate, well-positioned content that moves deals forward
• - Engage the existing client base in an advisory capacity — identifying expansion opportunities, reinforcing adoption, and surfacing product gaps back to the business
• - Bring structured voice-of-the-customer insights from the field to Product and Marketing teams to inform roadmap prioritization and go-to-market positioning
• - Represent Cast & Crew at industry events, trade shows, and client engagements across the New York and New Jersey market
• - Stay sharp on competitive dynamics, product roadmap evolution, and industry trends — you're the person the sales team calls when they need the answer

Skills

SaaS product knowledge

Pre-sales experience

Discovery & demos

RFP responses

Payroll & production finance

Entertainment industry familiarity

NY/NJ local

Tools

Salesforce

HubSpot

Job description

Cast & Crew LLC is seeking a Product Solutionist to act as the technical backbone of the sales motion across film, television, and live entertainment. You will own discovery, demos, and complex stakeholder conversations, translating payroll infrastructure and digital workflows for production CFOs and on-set staff.

Regular presence in NY/NJ markets is required. You’ll collaborate with Sales AEs and act as the technical SME from first meeting through close, with travel to client locations and