Entertainment SaaS Solutions Architect

401 Cast & Crew LLC; New York (NY); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) match

Generous PTO

Parental leave

Wellness programs

Tuition reimbursement

Employee discounts

Job summary

Cast & Crew is seeking a Product Solutionist to be the technical backbone of our sales motion across film, television, and live entertainment in the New York/New Jersey area. You will run discovery, demos, and answer hard questions in the room, translating payroll infrastructure into CFO language and on-set realities.

You’ll own meetings solo or with an Account Executive, demonstrating the value of Cast & Crew’s SaaS solutions and guiding prospects from discovery through close.

Qualifications

• Deep knowledge of Cast & Crew's product ecosystem or a directly comparable SaaS platform in entertainment payroll, production finance, or digital onboarding.
• Experience in a pre-sales, solutions consulting, sales engineering, or technical account management role within a SaaS environment.
• Ability to run a compelling, tailored product demo that speaks to the audience — not a scripted walkthrough.
• Comfortable owning RFP responses, security questionnaires, and technical discovery sessions independently.
• Strong understanding of payroll models, employer‑of‑record services, and production workflows to hold your own with finance and operations stakeholders.
• Familiarity with the entertainment industry — how film, TV, and live productions are staffed, budgeted, and run.
• Based in or closely connected to the New York/New Jersey metro area; able to be on‑site at client locations regularly.

Responsibilities

• Partner with Sales AEs across the full revenue cycle — from discovery and demo through proposal, objection handling, and close — as the product expert in the room
• Lead tailored product demonstrations that connect Cast & Crew's capabilities directly to each prospect's operational reality and pain points
• Run consultative discovery sessions to understand client workflows, surface unmet needs, and build solution recommendations grounded in real product capability
• Respond to RFPs, RFIs, and security questionnaires with accurate, well‑positioned content that moves deals forward
• Engage the existing client base in an advisory capacity — identifying expansion opportunities, reinforcing adoption, and surfacing product gaps back to the business
• Bring structured voice‑of‑the‑customer insights from the field to Product and Marketing teams to inform roadmap prioritization and go‑to‑market positioning
• Represent Cast & Crew at industry events, trade shows, and client engagements across the New York and New Jersey market
• Stay sharp on competitive dynamics, product roadmap evolution, and industry trends — you're the person the sales team calls when they need the answer

Skills

Product expertise

Discovery and demos

Sales engineering

RFP responses

Security questionnaires

Technical discovery

Communication skills

Tools

Salesforce

HubSpot

Job description

Cast & Crew is seeking a Product Solutionist to be the technical backbone of our sales motion across film, television, and live entertainment in the New York/New Jersey area. You will run discovery, demos, and answer hard questions in the room, translating payroll infrastructure into CFO language and on-set realities.

You’ll own meetings solo or with an Account Executive, demonstrating the value of Cast & Crew’s SaaS solutions and guiding prospects from discovery through close.