Entertainment Assistant Supervisor - Theme Park Ambassadors

Entertainment Places; Philadelphia (Philadelphia County); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Free park admission

Discounts on park tickets

Park merchandise discounts

Scholarship opportunities

Exclusive employee events

Job summary

Sesame Place is seeking an Entertainment Assistant Supervisor to bring our theme park to life. You will support the daily operation of the entertainment department, coach performers, and ensure guest safety and satisfaction across shows and interactions.

The role requires leadership in a fast-paced environment, flexibility for nights and weekends, and a commitment to meeting entertainment standards while delivering memorable experiences for guests of all ages.

Qualifications

• Guest-focused service mindset and the ability to de-escalate guest concerns.
• Experience guiding or coaching teams in a fast-paced environment.
• Knowledge of safety procedures and crowd management best practices.

Responsibilities

• Oversee daily operation of the entertainment department, including cleanliness, crowd control and safety.
• Supervise performers; coach, provide feedback, and conduct evaluations.
• Assist supervisors and manage staffing, show schedules, and labor hours.
• Handle guest service matters per department procedures to resolve issues promptly.

Skills

Guest service

Team supervision

Training & coaching

Safety compliance

Job description

Sesame Place is seeking an Entertainment Assistant Supervisor to bring our theme park to life. You will support the daily operation of the entertainment department, coach performers, and ensure guest safety and satisfaction across shows and interactions.

The role requires leadership in a fast-paced environment, flexibility for nights and weekends, and a commitment to meeting entertainment standards while delivering memorable experiences for guests of all ages.