Enterprise Workforce Software Implementation Consultant

Next Generation Inc; United States; Remote; USD 68,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental plan

Vision plan

Life insurance

Short-Term and Long-Term Disability

Paid holidays

Competitive full-time salary range

Job summary

Next Generation, Inc. seeks a WorkForce Software Functional Implementation Consultant to support enterprise workforce management projects and collaborate with client teams to gather requirements, analyze processes, and assist with system configuration.

The role focuses on delivering WorkForce Software solutions with senior consultants across the project lifecycle and building expertise in HR technology and workforce management.

Qualifications

• Approximately 2-4 years of experience in implementation and/or support for the WorkForce Software platform.
• Experience gathering business requirements, documenting processes, or supporting system implementation projects.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent verbal and written communication skills with a customer-focused approach.

Responsibilities

• Assist in gathering and documenting client business requirements related to workforce management processes.
• Support the analysis of current business processes and help identify opportunities for improvement through WorkForce Software solutions.
• Participate in client workshops, discovery sessions, and project meetings to understand customer needs and objectives.
• Configure and test WorkForce Software functionality under the guidance of senior consultants and project leads.
• Help translate business requirements into functional system configurations and documentation.
• Support user acceptance testing (UAT), issue resolution, and deployment activities.
• Collaborate with technical teams, project managers, and client stakeholders throughout the implementation process.
• Provide end-user training and assist with knowledge transfer activities.
• Maintain project documentation, including requirements, configuration decisions, testing results, and process flows.
• Develop a strong understanding of workforce management, timekeeping, scheduling, attendance, and related HCM processes.

Skills

Analytical thinking

Communication skills

Excel proficiency

Team collaboration

Customer-focused

Travel willingness

Education

Bachelor's degree or equivalent experience

Tools

WorkForce Software

Excel

Job description

Next Generation, Inc. seeks a WorkForce Software Functional Implementation Consultant to support enterprise workforce management projects and collaborate with client teams to gather requirements, analyze processes, and assist with system configuration.

The role focuses on delivering WorkForce Software solutions with senior consultants across the project lifecycle and building expertise in HR technology and workforce management.