Enterprise Transactional Excellence Lead

Eaton; Charlotte (NC); On-site; USD 165,000 - 242,000; Full time

Job summary

Eaton's Corporate Sector seeks a Principal Transactional Excellence Leader – ETS, a founding enterprise role driving process excellence, AI-enabled transformation, and standardized practices across SG&A and transactional functions. You will lead design, measurement, and governance to achieve measurable improvements in user experience, cycle time, and productivity.

The role emphasizes Lean Six Sigma, process intelligence, and collaboration with Solution Architecture to maximize platform

Qualifications

• Bachelor's degree from an accredited institution.
• Lean Six Sigma Master Black Belt certification with experience coaching and developing practitioners.
• Minimum 10 years of experience leading process improvement and/or business transformation initiatives.
• Authorized to work in the United States without current or future employer sponsorship.

Responsibilities

• Lead end-to-end process improvement initiatives across corporate and transactional functions, from problem identification through sustained results.
• Assess current-state processes using observation, stakeholder engagement, process mining, and data analysis to identify waste, variation, rework, and ineffective handoffs.
• Establish process visibility, measurement integrity, and accurate performance baselines; identify previously unmeasured work.
• Drive root‑cause resolution by improving upstream process conditions, not downstream symptoms.
• Apply Lean Six Sigma methodologies (DMAIC, DMADV/DFSS) to improve and redesign transactional workflows.
• Perform root‑cause analysis, evaluate process capability, validate outcomes, and implement sustainable controls and governance.
• Partner with process owners and Solution Architecture teams to align process, technology, and system capabilities.
• Quantify business impact through improvements in cost, quality, speed, risk, and productivity.
• Coach leaders and teams in continuous improvement disciplines and capability building.

Skills

Lean Six Sigma Master Black Belt

Process improvement

US work authorization

Education

Bachelor's degree

Tools

Celonis

Job description

Eaton's Corporate Sector seeks a Principal Transactional Excellence Leader – ETS, a founding enterprise role driving process excellence, AI-enabled transformation, and standardized practices across SG&A and transactional functions. You will lead design, measurement, and governance to achieve measurable improvements in user experience, cycle time, and productivity.

The role emphasizes Lean Six Sigma, process intelligence, and collaboration with Solution Architecture to maximize platform