Enterprise Training & Change Lead (Remote)

Cardinal Health, Inc.; Nashville (TN); Remote; USD 89,000 - 127,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

Job summary

Cardinal Health, Inc. seeks a Manager of Professional Training Services to lead training workstreams for customer implementations and enterprise deployments.

You will partner across Project Management, Customer Success, Product Management, and client stakeholders to craft scalable training strategies ensuring readiness and adoption. You will oversee third‑party resources, coach trainers, and drive consistent delivery across sites, including onsite and virtual sessions, with up to 75% travel.

Qualifications

• Bachelor's degree in Education, Organizational Development, Healthcare Administration, Business, or a related field, or equivalent experience preferred.
• 8+ years of experience, preferred.
• Experience leading customer training, implementation, onboarding, or change management initiatives preferred.
• Demonstrated ability to manage multiple projects, priorities, and customer engagements simultaneously preferred.
• Strong facilitation, presentation, and stakeholder management skills preferred.
• Experience delivering both onsite and virtual instructor-led training programs preferred.
• Strong problem-solving, organizational, and communication skills preferred.
• Proven ability to collaborate effectively across cross-functional teams and customer organizations preferred.
• Experience supporting enterprise or multi-site technology implementations preferred.
• Healthcare technology, healthcare operations, or clinical workflow experience preferred.
• Knowledge of adult learning principles, instructional design methodologies, and learning technologies preferred.
• Experience managing external vendors, contractors, or third-party training resources preferred.
• Experience supporting organizational change management and user adoption initiatives preferred.
• Ability to travel 75% to customer sites (hospitals and healthcare systems).
• Customer/vendor credentialing is required (this may include vaccinations). More details will be provided if you are selected for an interview.

Responsibilities

• Lead the training workstream for assigned customer implementations and enterprise deployment.
• Collaborate with Project Management, Customer Success, Product Management, and customer stakeholders to develop scalable training strategies.
• Oversee third-party training resources to ensure alignment to WaveMark standards.
• Provide coaching and performance feedback to contracted training resources.
• Develop training plans aligned with milestones, deployment schedules, and customer readiness objectives.
• Manage onboarding and training programs, including onsite instruction and virtual instructor-led training.
• Partner with leaders to identify training requirements and readiness needs.

Skills

Facilitation

Presentation

Stakeholder mgmt

Training delivery

Project coordination

Onsite training

Travel readiness

Education

Bachelor's degree or equivalent

Tools

LMS

Job description

Cardinal Health, Inc. seeks a Manager of Professional Training Services to lead training workstreams for customer implementations and enterprise deployments.

You will partner across Project Management, Customer Success, Product Management, and client stakeholders to craft scalable training strategies ensuring readiness and adoption. You will oversee third‑party resources, coach trainers, and drive consistent delivery across sites, including onsite and virtual sessions, with up to 75% travel.