Senior Training Lead, Enterprise Healthcare Deployments

Cardinal Health, Inc.; Frankfort (KY); Remote; USD 89,000 - 127,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Short- and long-term disability

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health, Inc. WaveMark Solutions seeks a Manager, Professional Training Services to lead the training workstream for country-wide customer implementations.

This role ensures training readiness, change management, resource alignment, and end-user competency throughout the deployment lifecycle, collaborating with Project Management, Customer Success, Product Management, and customer stakeholders. The position oversees third-party training resources to ensure consistent execution and

Qualifications

• Bachelor's degree required or equivalent experience preferred.
• 8+ years of experience, preferred.
• Experience leading customer training, implementation, onboarding, or change management initiatives preferred.
• Demonstrated ability to manage multiple projects, priorities, and customer engagements simultaneously preferred.
• Strong facilitation, presentation, and stakeholder management skills preferred.
• Experience delivering both onsite and virtual instructor-led training programs preferred.
• Strong problem-solving, organizational, and communication skills preferred.
• Proven ability to collaborate effectively across cross-functional teams and customer organizations preferred.

Responsibilities

• Lead training-related project meetings and articulate responsibilities, timelines, risks, and expectations to customer and internal stakeholders.
• Forecast training resource requirements and develop staffing plans to support multiple concurrent deployments.
• Oversee third-party training resources to ensure alignment to WaveMark training standards and customer expectations.
• Support customer change management activities by preparing end users for new workflows, processes, and technology adoption.
• Manage end-to-end onboarding and training programs, including onsite instruction and virtual training.
• Develop training approaches that drive user readiness and adoption.
• Collaborate with Project Management, Customer Success, and Product Management teams to support implementations.
• Share lessons learned and drive scalable training processes across the organization.

Skills

Facilitation

Presentation

Stakeholder management

Change management

Onsite and virtual training

Project coordination

Cross-functional collaboration

Communication

Education

Bachelor's degree in Education/Organizational Development/Healthcare Administration/Business

Job description

Cardinal Health, Inc. WaveMark Solutions seeks a Manager, Professional Training Services to lead the training workstream for country-wide customer implementations.

This role ensures training readiness, change management, resource alignment, and end-user competency throughout the deployment lifecycle, collaborating with Project Management, Customer Success, Product Management, and customer stakeholders. The position oversees third-party training resources to ensure consistent execution and