Enterprise Training Programs Lead - Remote

Cardinal Health, Inc.; Santa Fe (NM); Remote; USD 89,000 - 127,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Health savings account (HSA)

401k savings plan

Paid parental leave

Job summary

Cardinal Health WaveMark Solutions is seeking a Manager, Professional Training Services to lead training workstreams for customer implementations and enterprise deployments. This role partners with Project Management, Customer Success, Product Management and customer stakeholders to design scalable training strategies and ensure end-user competency throughout the lifecycle.

The ideal candidate has 8+ years in training leadership, can manage onsite and virtual delivery, coordinate vendors, and

Qualifications

• Bachelor's degree in Education, Organizational Development, Healthcare Administration, Business, or related field.
• 8+ years of training leadership and customer implementation experience.
• Experience leading customer training, implementation, onboarding, or change management initiatives.
• Experience delivering onsite and virtual instructor-led training programs.
• Travel up to 75% to customer sites (hospitals and healthcare systems).

Responsibilities

• Establish and communicate training expectations throughout the customer implementation lifecycle.
• Develop and execute strategic training plans aligned with implementation milestones and customer readiness objectives.
• Lead training-related project meetings and clearly articulate training responsibilities to customer and internal stakeholders.
• Partner with Project leaders and customer leaders to identify training requirements and readiness needs.
• Forecast training resource requirements and develop staffing plans to support multiple concurrent deployments.
• Manage third-party training resources responsible for onsite training execution and uphold WaveMark standards.
• Provide oversight and coaching to contracted training resources to ensure quality and consistency.
• Identify implementation training risks and develop mitigation strategies for go-lives.
• Support customer change management activities by preparing end users for new workflows and technology adoption.

Skills

Training leadership

Project management

End-user training

Change management

Stakeholder management

Facilitation

Education

Bachelor's degree

Job description

Cardinal Health WaveMark Solutions is seeking a Manager, Professional Training Services to lead training workstreams for customer implementations and enterprise deployments. This role partners with Project Management, Customer Success, Product Management and customer stakeholders to design scalable training strategies and ensure end-user competency throughout the lifecycle.

The ideal candidate has 8+ years in training leadership, can manage onsite and virtual delivery, coordinate vendors, and