Enterprise Training & Change Lead - Healthcare Tech

Cardinal Health, Inc.; Phoenix (AZ); Remoto; USD 89.000 - 127.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Paid parental leave

Flexible spending accounts (FSAs)

Work-Life resources

Healthy lifestyle programs

Descrizione del lavoro

Cardinal Health in the United States is seeking a Manager, Professional Training Services to lead the training workstream for customer implementations and enterprise deployments. You will partner with Project Management, Customer Success, Product Management, and customer stakeholders to develop scalable training strategies and ensure end-user readiness.

This role manages onsite and virtual training delivery, coordinates third-party resources, and oversees change management activities to drive

Competenze

• Bachelor's degree or equivalent experience preferred.
• 8+ years of experience leading customer training, implementations, onboarding, or change management initiatives preferred.
• Experience delivering onsite and virtual instructor-led training programs preferred.
• Strong facilitation, presentation, and stakeholder management skills preferred.

Mansioni

• Establish and communicate training expectations, standards, requirements, and deliverables throughout the customer implementation lifecycle.
• Develop and execute strategic training plans aligned with milestones and readiness objectives.
• Lead training-related project meetings and clarify responsibilities, timelines, risks, and expectations.
• Forecast training resource needs and staffing plans for multiple concurrent deployments.
• Coordinate third-party training resources for onsite execution and ensure adherence to standards.
• Provide oversight and feedback to contracted training resources to ensure quality and consistency.
• Support customer change management activities to prepare end users for new workflows and technology adoption.

Conoscenze

Leadership

Training delivery

Stakeholder management

Program management

Change management

Communication

Facilitation

Onsite & virtual training

Formazione

Bachelor's degree or equivalent experience

Descrizione del lavoro

Cardinal Health in the United States is seeking a Manager, Professional Training Services to lead the training workstream for customer implementations and enterprise deployments. You will partner with Project Management, Customer Success, Product Management, and customer stakeholders to develop scalable training strategies and ensure end-user readiness.

This role manages onsite and virtual training delivery, coordinates third-party resources, and oversees change management activities to drive