Enterprise Tech Delivery Lead

WTW; United States; On-site; MXN 700,000 - 1,100,000; Full time

Job summary

WTW is seeking an Associate Manager to support implementation and integration of advanced insurance technology solutions for clients. You will collaborate with senior consultants, project managers, product teams and client stakeholders to deliver high-quality technology outcomes.

You will lead involvement in planned client projects, coordinate technical activities and help shape solution architectures. A strong background in enterprise software delivery and clear communication across technical

Qualifications

• Bachelor's or Master’s degree in Computer Science, IT, Software Engineering or equivalent.
• About eight or more years of experience in a technical, client-facing consulting or software delivery role.
• Experience implementing, configuring or integrating enterprise software solutions.
• Strong analytical and technical problem-solving skills with ability to escalate complex issues.
• Ability to document technical architectures, deployment models and integration approaches.
• Experience working with clients, project teams and technical stakeholders in professional services.
• Strong written and verbal communication skills for technical and non-technical audiences.
• Ability to manage workstreams, track actions, identify risks and contribute to delivery.
• Willingness to learn and share knowledge with juniors and work in an international environment.

Responsibilities

• Support the delivery of client implementation projects including planning, coordination, documentation and follow-up of technical activities.
• Manage defined workstreams within moderately complex projects, escalating risks and dependencies.
• Act as technical point of contact for assigned topics, explaining configuration, integration and deployment considerations.
• Support on-site and remote design, installation, configuration, testing and troubleshooting of enterprise software.
• Contribute to solution architecture discussions and recommend practical solutions based on client requirements and WTW capabilities.
• Support pre-sales activities with technical input for proposals and RFP/RFI responses.
• Prepare and review technical documentation and client-facing materials.
• Support technical workshops, training and knowledge transfer for clients.
• Share knowledge with junior colleagues and foster a cooperative team environment.
• Build knowledge of WTW products, implementation approaches and related technologies.

Skills

Client-facing

Analytical

Documentation

Communication

Enterprise software

REST/SOAP

SQL Server

Cloud platforms

Education

Bachelor's/Master's in CS/IT

Tools

SQL Server

IIS

Windows Server

REST/SOAP

.NET

Cloud platforms

Job description

WTW is seeking an Associate Manager to support implementation and integration of advanced insurance technology solutions for clients. You will collaborate with senior consultants, project managers, product teams and client stakeholders to deliver high-quality technology outcomes.

You will lead involvement in planned client projects, coordinate technical activities and help shape solution architectures. A strong background in enterprise software delivery and clear communication across technical