Enterprise Tech Account Lead — Edge & Networking

Scale Computing, Inc.; Indianapolis (IN); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health benefits

401(k)/FSA/HSA

Casual dress & flexible work

Kitchen facilities

Inclusive culture

Paid holidays & time off

Job summary

Scale Computing is seeking a Technical Account Manager to lead strategic enterprise relationships and ensure successful deployments across distributed environments. You will translate business goals into technical roadmaps, guide multi-site implementations, and act as the trusted technical advisor for IT stakeholders.

You will collaborate with Sales, Product, Engineering, and Services to drive adoption, renewals, and long-term growth while maintaining accountability for customer success in a

Qualifications

• Experience managing complex enterprise customer relationships with retention and growth.
• Ability to translate business needs into actionable technical solutions for IT stakeholders.
• Understanding of financial and operational aspects of customer accounts.

Responsibilities

• Serve as trusted advisor to large enterprise customers.
• Lead high-touch engagement and adoption planning.
• Coordinate with Sales, Engineering, and Services to drive outcomes and renewals.
• Provide feedback to Product and Engineering from customer insights.

Skills

Enterprise relationships

Technical advisory

Managed security services

Edge computing

Education

Bachelor's degree (technical/business)

Tools

Salesforce

Job description

Scale Computing is seeking a Technical Account Manager to lead strategic enterprise relationships and ensure successful deployments across distributed environments. You will translate business goals into technical roadmaps, guide multi-site implementations, and act as the trusted technical advisor for IT stakeholders.

You will collaborate with Sales, Product, Engineering, and Services to drive adoption, renewals, and long-term growth while maintaining accountability for customer success in a