Enterprise Systems Strategist: Architecture & Strategy

Apple, Inc.; Austin (TX); On-site; USD 150,000 - 190,000; Full time

Job summary

Apple, Inc. is seeking a Systems Strategist in Austin to shape enterprise-wide technology and system decisions for the AppleCare Technologies (ACT) Systems Strategy and Solutions Architecture team.

You will partner with IS&T, AppleCare business teams, and ACT to design the enterprise landscape and guide the roadmaps. The role requires a strategic thinker with deep EA/BCM experience, strong leadership, and a proven ability to influence cross-functional teams.

Qualifications

• 10+ years in enterprise IT with architecture focus.
• Proven leadership and cross-functional collaboration.
• Knowledge of BCM and EA frameworks.
• Experience with modern delivery models (Agile, DevOps).
• Experience with AI/ML technologies preferred.

Responsibilities

• Evolve technology and systems strategy services for AppleCare.
• Define and maintain the AppleCare Enterprise Architecture framework.
• Partner with ACT teams to guide strategy and governance.
• Champion emerging technologies to uplift capabilities and journeys.
• Maintain architecture artifacts in the Architecture Repository.
• Align designs with platform capabilities and priorities.
• Inform executive decisions using data, analytics, and BCM.

Skills

Enterprise IT Architecture

Stakeholder management

Leadership & influence

Communication (verbal/written)

Agile/DevOps familiarity

Business Capability Modeling

Strategy & roadmapping

Data-driven decision making

AI/ML awareness

Solution design and operations

Education

Bachelor's degree in Information Technology or Computer Science

Tools

TOGAF

Agentic Workflows

AI/ML tooling awareness

Job description

Apple, Inc. is seeking a Systems Strategist in Austin to shape enterprise-wide technology and system decisions for the AppleCare Technologies (ACT) Systems Strategy and Solutions Architecture team.

You will partner with IS&T, AppleCare business teams, and ACT to design the enterprise landscape and guide the roadmaps. The role requires a strategic thinker with deep EA/BCM experience, strong leadership, and a proven ability to influence cross-functional teams.