Enterprise Systems & Projects Analyst — Drive Implementations

ADP, Inc.; New York (NY); On-site; USD 120,000 - 150,000; Full time

Job summary

AKAM is seeking a Business Systems & Project Analyst in New York, NY to support the implementation, rollout and ongoing improvement of enterprise systems across the organization. This execution-focused role coordinates across S&T, business stakeholders and vendors to maintain momentum and ensure successful delivery of initiatives.

The position supports growth and integration efforts, helps improve documentation and adoption, and contributes to scalable playbooks for system implementations,

Qualifications

• 5+ years of experience in business systems, technology implementation, or related roles.
• Experience coordinating software or business-system implementations across multiple stakeholders.
• Strong organizational and project-management skills with attention to detail.
• Ability to understand business processes to coordinate implementation activities.
• Experience with UAT, training, rollout and user adoption.
• Excellent written and verbal communication and documentation skills.
• Experience across business, technical and vendor teams.
• Experience with real estate/property management or M&A integration is a plus.
• Familiarity with Yardi, Microsoft 365, Monday.com or similar platforms.

Responsibilities

• Coordinate execution of approved system implementations, enhancements and rollouts.
• Manage project timelines, milestones, dependencies, action items and status reporting.
• Coordinate activities across S&T, business stakeholders, vendors and other project participants.
• Facilitate project meetings and drive follow-up on decisions and action items.
• Identify and escalate issues as needed.
• Coordinate implementation readiness, go-live and post-launch activities.
• Support systems-related M&A integrations, migrations, conversions and rollouts.
• Coordinate user acceptance testing (UAT) and track issues.
• Develop and maintain user guides, training materials and other resources.
• Coordinate and deliver system training for new implementations and enhancements.
• Support rollout communications and user-readiness activities.
• Monitor adoption and coordinate follow-up training or improvements.
• Maintain system documentation, workflows, SOPs and training materials.
• Help develop repeatable implementation and rollout playbooks.
• Support ongoing system enhancements and AI-enabled process improvements.
• Ensure completed implementations transition to steady-state ownership and support.
• Maintain organized project documentation and provide clear status visibility to S&T leadership.

Skills

Execution-focused

Cross-functional coordination

Project management

UAT & training

Documentation & SOPs

Vendor collaboration

Business processes

Real estate tech familiarity

Tools

Yardi

Microsoft 365

Monday.com

Job description

AKAM is seeking a Business Systems & Project Analyst in New York, NY to support the implementation, rollout and ongoing improvement of enterprise systems across the organization. This execution-focused role coordinates across S&T, business stakeholders and vendors to maintain momentum and ensure successful delivery of initiatives.

The position supports growth and integration efforts, helps improve documentation and adoption, and contributes to scalable playbooks for system implementations,