Enterprise Systems & Project Analyst

AKAM; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

AKAM in New York is seeking a Business Systems & Project Analyst to support implementation and ongoing improvement of enterprise systems. You will coordinate across Systems & Technology, business stakeholders and vendors to drive execution, training, rollout and adoption.

The role focuses on aligning system initiatives with business goals, managing timelines, documenting processes, and enabling M&A integrations when needed. Strong communication and coordination skills are essential.

Qualifications

• 5+ years of experience in business systems, technology implementation, business analysis, project coordination or a related role.
• Experience coordinating software or business-system implementations across multiple stakeholders.
• Strong organizational and project-management skills with attention to detail and follow-through.
• Ability to understand business processes and systems sufficiently to coordinate implementation activities.
• Experience with UAT, training, rollout and user-adoption activities.
• Strong written and verbal communication and documentation skills.
• Ability to work effectively across business, technical and vendor teams.
• Experience with real estate/property management, M&A integration or enterprise business applications is a plus.
• Experience with Yardi, Microsoft 365, Monday.com or similar enterprise platforms is a plus.

Responsibilities

• Coordinate execution of approved system implementations, enhancements and rollouts.
• Manage project timelines, milestones, dependencies, action items and status reporting.
• Coordinate activities across S&T, business stakeholders, vendors and other project participants.
• Facilitate project meetings and drive follow-up on decisions and action items.
• Identify and elevate risks, dependencies, delays and issues.
• Coordinate implementation readiness, go-live and post-launch activities.
• Support systems-related M&A integrations, migrations, conversions and rollouts.
• Coordinate user acceptance testing, including participants, testing activities, issue tracking and follow-up.
• Develop and maintain user guides, training materials and other implementation resources.
• Coordinate and deliver system training for new implementations and enhancements.
• Support rollout communications and user-readiness activities.
• Monitor adoption and coordinate follow-up training or improvements where needed.
• Maintain system documentation, workflows, SOPs, implementation records and training materials.
• Help develop repeatable implementation and rollout playbooks.
• Support ongoing system enhancements and process/workflow improvements.
• Assist with opportunities for automation and AI-enabled process improvement.
• Ensure completed implementations transition effectively into steady-state ownership and support.
• Maintain organized project documentation and provide clear status visibility to S&T leadership.

Skills

Project coordination

Business analysis

Cross-functional collaboration

Documentation

UAT & training

Tools

Yardi

Microsoft 365

Monday.com

Job description

AKAM in New York is seeking a Business Systems & Project Analyst to support implementation and ongoing improvement of enterprise systems. You will coordinate across Systems & Technology, business stakeholders and vendors to drive execution, training, rollout and adoption.

The role focuses on aligning system initiatives with business goals, managing timelines, documenting processes, and enabling M&A integrations when needed. Strong communication and coordination skills are essential.