Enterprise Systems Analyst – CRM & ERP Delivery

Byd; Pasadena (CA); On-site; USD 90,000 - 110,000; Full time

Job summary

BYD America Corporation is seeking a Business Systems Analyst with strong project delivery experience to lead enterprise system initiatives across CRM, ERP, and operational platforms.

You will bridge business and technical teams, drive system implementations from design to go-live, and collaborate with Sales, Operations, Finance, Customer Service, and Supply Chain to deliver scalable solutions that improve efficiency.

Qualifications

• Bachelor’s degree in information systems, Computer Science, Business, Engineering, or related field.
• 5+ years of experience in Business Systems, IT Business Analysis, or Systems Implementation.
• Experience across Sales, Operations, Finance, and Supply Chain.
• Bilingual in English and Chinese (Mandarin).
• Excellent communication and cross-functional collaboration skills.
• Experience with system integrations, APIs, and data flows.

Responsibilities

• Own project delivery scope, timeline, risks, and stakeholder communication.
• Drive cross-functional alignment across business teams, IT, and vendors.
• Translate business needs into functional specifications and process flows.
• Collaborate with engineering/data teams on system integrations.

Skills

Bilingual EN/CN

Cross-functional comms

Communication skills

Education

Bachelor’s degree

Tools

Microsoft Dynamics 365 CRM

SAP ERP

Job description

BYD America Corporation is seeking a Business Systems Analyst with strong project delivery experience to lead enterprise system initiatives across CRM, ERP, and operational platforms.

You will bridge business and technical teams, drive system implementations from design to go-live, and collaborate with Sales, Operations, Finance, Customer Service, and Supply Chain to deliver scalable solutions that improve efficiency.