Business Systems Analyst

Byd; Pasadena (CA); On-site; USD 90,000 - 110,000; Full time

Job summary

BYD America Corporation is seeking a Business Systems Analyst with strong project delivery experience to lead enterprise system initiatives across CRM, ERP, and operational platforms.

You will bridge business and technical teams, drive system implementations from design to go-live, and collaborate with Sales, Operations, Finance, Customer Service, and Supply Chain to deliver scalable solutions that improve efficiency.

Qualifications

• Bachelor’s degree in information systems, Computer Science, Business, Engineering, or related field.
• 5+ years of experience in Business Systems, IT Business Analysis, or Systems Implementation.
• Experience across Sales, Operations, Finance, and Supply Chain.
• Bilingual in English and Chinese (Mandarin).
• Excellent communication and cross-functional collaboration skills.
• Experience with system integrations, APIs, and data flows.

Responsibilities

• Own project delivery scope, timeline, risks, and stakeholder communication.
• Drive cross-functional alignment across business teams, IT, and vendors.
• Translate business needs into functional specifications and process flows.
• Collaborate with engineering/data teams on system integrations.

Skills

Bilingual EN/CN

Cross-functional comms

Communication skills

Education

Bachelor’s degree

Tools

Microsoft Dynamics 365 CRM

SAP ERP

Job description

The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time.

Salary: 90K to 110K

About the Role

We are seeking a Business Systems Analyst with strong project delivery experience to lead enterprise system initiatives across CRM, ERP, and operational platforms.

This role is best suited for someone who can bridge business and technical teams and has hands-on experience driving system implementations from design to go-live.

You will work closely with stakeholders across Sales, Operations, Finance, Customer Service, and Supply Chain to deliver scalable system solutions that improve business efficiency.

What You Will Do

Project & Delivery Ownership

• Manage project scope, timeline, risks, dependencies, and stakeholder communication
• Drive cross-functional alignment across business teams, IT, and external vendors
• Proactively identify blockers and drive resolution

Business Analysis & Process Improvement

Gather and translate business requirements into:

• Functional specifications
• Process flows
• Analyze and optimize end-to-end business processes across systems
• Support solution design with a focus on scalability and operational efficiency

Systems & Technical Collaboration

Partner with engineering and data teams on:

• System integrations
• Data flows
• Support platforms such as:
• Microsoft Dynamics 365 CRM
• SAP ERP
• Other enterprise and operational systems
• Understand system architecture at a conceptual level (APIs, integrations, data models)

Implementation & Adoption

• Support system testing (UAT), training, and go-live readiness
• Drive user adoption and change management
• Monitor post-launch performance and recommend improvements

Required Qualifications

• Bachelor’s degree in information systems, Computer Science, Business, Engineering, or related field
• 5+ years of experience in Business Systems, IT Business Analysis, or Systems Implementation
• Experience working across multiple business functions (Sales, Ops, Finance, Supply Chain, etc.)
• Strong ability to translate business needs into system solutions
• Excellent communication and cross-functional collaboration skills
• Bilingual in English and Chinese (Mandarin)

Technical Expectations (Important)

• Solid understanding of:
• System integrations
• Data flows
• APIs (conceptual level; coding not required)
• Experience working with technical teams on system enhancements and integrations

Preferred Qualifications

-Experience with:

• Microsoft Dynamics 365 CRM
• SAP ERP

-Experience in manufacturing, automotive, or supply chain-driven environments

-Familiarity with Agile / Scrum or hybrid delivery models

-Experience working with external vendors or system integrators

-Basic knowledge of SQL, reporting, or BI tools

-PMP / Scrum certification is a plus

What Makes You Successful in This Role

• You can drive projects forward in complex, cross-functional environments
• You are comfortable working with both business stakeholders and technical teams
• You have hands-on experience delivering real system implementations, not just documentation
• You can balance big-picture thinking with execution detail

Why Join Us

You will play a key role in driving high-impact enterprise system initiatives that directly support business growth and operational efficiency. This is an opportunity to work on large-scale systems while influencing how technology supports the organization

BYD America Corporation/ BYD Motors, Inc./BYD Coach &Bus LLC/BYD Energy LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability, mental disability, age, medical condition, marital status, veteran status, sexual orientation, genetic information or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.