Enterprise Systems Administrator — ITSM & Networking Lead

CACI International Inc.; Reston, Northern (VA, KY); Hybrid; USD 90,000 - 190,000; Full time

Job summary

CACI International Inc. seeks Systems Administrators (Journeyman, Senior, SME) to support enterprise IT systems and services across domestic and global operations. You will troubleshoot complex issues, manage incidents, perform system administration, and coordinate with Government stakeholders and engineering teams.

The role emphasizes ITSM, knowledge management, and continuous service improvement. A Secret clearance is required, with advancement based on experience, leadership, and ability to

Qualifications

• Requires Secret clearance to start.
• Experience in enterprise IT environments is essential.
• Strong documentation and communication skills are required.

Responsibilities

• Support incident and service request lifecycle from logging to resolution.
• Provide desktop and end-user systems support across an enterprise environment.
• Manage Government-Furnished Equipment (GFE) and mobile device support as needed.
• Maintain accurate system, incident, problem, change, and configuration documentation and assist with ITSM workflows.

Skills

Systems administration

ITSM processes

Incident management

Troubleshooting

Documentation

Tools

ITSM platform

Job description

CACI International Inc. seeks Systems Administrators (Journeyman, Senior, SME) to support enterprise IT systems and services across domestic and global operations. You will troubleshoot complex issues, manage incidents, perform system administration, and coordinate with Government stakeholders and engineering teams.

The role emphasizes ITSM, knowledge management, and continuous service improvement. A Secret clearance is required, with advancement based on experience, leadership, and ability to