Enterprise Systems Administrator

Bucksiu; Doylestown (Bucks County); On-site; USD 70,000 - 110,000; Full time

Job summary

Bucks IU is seeking a Systems Administrator to design, implement, support, and manage enterprise servers, systems, and managed services across Bucks IU and its districts.

The role involves supporting Windows and Apple devices, maintaining Active Directory, backups, and virtualization environments, plus on-site and remote support including 24/7 on-call coverage. Associate degree required with strong IT knowledge.

Qualifications

• In-depth knowledge of Microsoft Windows operating systems and hardware.
• In-depth knowledge of network-based applications, remote management software, imaging solutions, and help desk systems.
• Microsoft Certified Systems Expert certification or equivalent experience supporting Microsoft systems.
• Excellent organizational, project planning, and interpersonal communication skills.
• Excellent verbal and written communication skills.
• Technical aptitude for computer equipment, especially relating to networks, servers, user devices, Macintosh and Windows Operating Systems.
• Ability to develop and present demonstration material to groups and individuals.
• Ability to interact with individuals at all levels of the organization.

Responsibilities

• Design, implement, support, and manage enterprise servers, systems, and managed services.
• Support computer hardware, devices, peripherals, equipment, and operating systems.
• Serve as liaison with technical vendors, contractors, consultants, and service providers.
• Administer and maintain various mobile device and other systems management systems, including Microsoft System Center and Casper.
• Support Apple-based systems, including OS X and iOS devices.
• Provide consultative support to districts and other contracted customers.
• Administer and maintain various backup solutions used within Bucks IU, including Crashplan and Microsoft DPM.
• Administer and maintain various server virtualization systems, including VMWare ESXi and Microsoft Hyper‑V.
• Assist with the support of the Regional Wide Area Network (RWAN) and associated systems.
• Create and maintain excellent technical documentation.
• Administer and maintain Active Directory infrastructure.
• Assist with the creation and execution of technical bids and service contracts.
• Provide on-site and remote technical support; provide emergency on-call support for on-site and remote technical issues 24/7/365, as needed.
• Coordinate the team effort to build and maintain program-specific software images for Windows-based desktops and laptops.
• Present at/represent Bucks IU at regional, statewide, and national events, conferences, and workshops.
• Seek new and innovative ways to develop and deploy technical services for Bucks IU and countywide stakeholders.
• Provide technical support contact for conference rooms, audio‑visual equipment, and video conferencing systems, as needed.
• Provide timely recommendations to improve technical services.
• Create and deliver technical training schedules, content, and programs.
• Lead enterprise technical initiatives and projects according to specified budgets, timelines, and expectations.
• Configure devices for connection to networks.
• Perform system and device installation within Bucks IU, its off‑site locations, and school districts, as required.
• Identify computer-related problems and provide solutions via telephone, personal contact, or remote diagnosis for all IU staff users (help desk, software and hardware questions).
• Interpret, assimilate, and utilize technical information relative to network hardware, software and peripheral equipment.
• Configure, test and repair computer equipment peripherals (scanners, cameras, printers, etc.) as necessary; provide technical assistance for users and devices.

Skills

Windows OS

Network administration

Help desk

Documentation

Communication skills

Project planning

Interpersonal communication

Education

Associate's degree (A. A.) or equivalent

Tools

System Center

Casper

Imaging software

Remote management

Active Directory

Job description

Bucks IU is seeking a Systems Administrator to design, implement, support, and manage enterprise servers, systems, and managed services across Bucks IU and its districts.

The role involves supporting Windows and Apple devices, maintaining Active Directory, backups, and virtualization environments, plus on-site and remote support including 24/7 on-call coverage. Associate degree required with strong IT knowledge.