Enterprise System Training Facilitator — Virtual & In-Person

Briljent; Sacramento (CA); On-site; USD 41,000 - 48,000; Full time

Job summary

Briljent is seeking a dedicated Trainer to deliver instructor-led, virtual, and blended training for a large Medicaid enterprise system implementation. The role is on-site in the United States, requiring the ability to work with diverse audiences and adapt to various learning styles from an established curriculum.

You will develop materials, facilitate sessions, and provide post-training support to reinforce system adoption and operational readiness, while maintaining records and collaborating

Qualifications

• Strong knowledge of adult learning principles, instructional design methodologies, and learner engagement techniques.
• Demonstrated experience facilitating both in-person and virtual learning programs.
• Ability to use training technologies, business software applications, and virtual learning platforms effectively.
• Strong presentation, facilitation, verbal communication, and interpersonal skills.
• Experience creating training documentation, participant materials, and facilitator guides.
• Strong organizational and project management skills with the ability to manage multiple priorities and deadlines.
• Strong technical writing, proofreading, and editing skills.
• Ability to work independently and collaboratively within cross-functional teams.
• Strong analytical and problem-solving abilities.
• Ability to command a virtual classroom with confidence and compassion.

Responsibilities

• Delivers engaging and interactive training programs to diverse audiences through instructor-led, virtual, webinar-based, on-the-job, and blended learning formats.
• Facilitates training courses that support operational readiness, system adoption, compliance, and non-technical skill development.
• Adapts training delivery methods to accommodate different learning styles, experience levels, and audience needs.
• Collaborates with business units, subject matter experts (SMEs), and instructional designers to identify learning requirements and confirm that training materials are accurate, effective, and user friendly.
• Assists with training needs assessments and helps determine the appropriate learning solutions to address performance gaps.
• Develops and maintains lesson plans, facilitator guides, participant materials, job aids, presentations, manuals, handouts, and other learning resources.
• Delivers live and recorded training programs using a variety of learning technologies and communication platforms.
• Provides post-training support, coaching, resources, and guidance to reinforce learner success and performance improvement.
• Maintains training records and documentation in compliance with organizational standards and confidentiality requirements.
• Contributes to the continuous improvement of training curricula, delivery methods, and the learner experience.
• Interacts regularly with employees, leaders, subject matter experts, clients, and business partners.
• Maintains accountability for training delivery, learner engagement, project deadlines, and training effectiveness.
• Performs other duties as assigned

Skills

Adult learning principles

Instructional design

Facilitation

Public speaking

Verbal communication

Interpersonal skills

Project management

Technical writing

Cross-functional collaboration

Learner engagement

Education

Bachelor's degree or equivalent

Tools

Microsoft Office (Word, PowerPoint, Teams)

Job description

Briljent is seeking a dedicated Trainer to deliver instructor-led, virtual, and blended training for a large Medicaid enterprise system implementation. The role is on-site in the United States, requiring the ability to work with diverse audiences and adapt to various learning styles from an established curriculum.

You will develop materials, facilitate sessions, and provide post-training support to reinforce system adoption and operational readiness, while maintaining records and collaborating