Enterprise Solutions Engineer - East Coast

Resolve AI; United States; Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health benefits

Housing stipend

Unlimited PTO

Visa sponsorship

401(k) plan

Daily lunches

Job summary

Resolve AI is seeking a senior Enterprise Solutions Engineer to cover the East Coast. In this customer-facing technical role, you will collaborate with Account Executives to drive complex enterprise sales cycles for our autonomous AI platform, guiding customers from discovery to deployment in cloud-native environments.

You will translate infrastructure challenges into concrete platform solutions, build trusted relationships with engineering and operations teams, and help shape product messaging

Qualifications

• 5+ years in Solutions Engineering, Sales Engineering, or similar customer-facing technical role within enterprise SaaS, DevOps, or AI.
• Track record of leading consultative enterprise sales cycles involving multiple stakeholders.
• Hands-on experience with cloud platforms (AWS preferred), Kubernetes, and DevOps practices in cloud-native environments.
• Comfort with infrastructure automation and security/compliance best practices.
• Strong communication skills with the ability to present technical concepts to engineers and executives.

Responsibilities

• Co-lead enterprise sales cycles alongside Account Executives, serving as the technical lead from discovery through proof-of-concept and close.
• Run product demonstrations and technical evaluations, translating customer infrastructure challenges into concrete platform solutions.
• Build lasting relationships with customer engineering and operations stakeholders, ensuring technical success across pilots and deployments.
• Relay structured customer feedback to Product and Engineering, influencing roadmap decisions and sharpening technical messaging.
• Maintain reusable demo environments, playbooks, and sales engineering tools to support a scalable go-to-market motion.

Skills

Solutions Engineering

Enterprise SaaS

Cloud/DevOps practices

Executive-level communication

Self-starter

Tools

AWS

Kubernetes

DevOps practices

Job description

Role overview

Join a venture-backed AI startup as a senior Enterprise Solutions Engineer covering the East Coast territory. This customer-facing technical role partners with Account Executives to drive complex enterprise sales cycles for an autonomous AI platform built to investigate and remediate production system issues end-to-end. You'll act as the trusted technical advisor across discovery, evaluation, and deployment, helping shape how the platform lands inside cloud-native engineering organizations.

Responsibilities

• Co-lead enterprise sales cycles alongside Account Executives, serving as the technical lead from discovery through proof-of-concept and close
• Run product demonstrations and technical evaluations, translating customer infrastructure challenges into concrete platform solutions
• Build lasting relationships with customer engineering and operations stakeholders, ensuring technical success across pilots and deployments
• Relay structured customer feedback to Product and Engineering, influencing roadmap decisions and sharpening technical messaging
• Maintain reusable demo environments, playbooks, and sales engineering tools to support a scalable go-to-market motion

Requirements

• 5+ years in Solutions Engineering, Sales Engineering, or a similar customer-facing technical role within enterprise SaaS, DevOps, or AI
• Track record of leading consultative enterprise sales cycles involving multiple stakeholders
• Hands‑on experience with cloud platforms (AWS preferred), Kubernetes, and DevOps practices in cloud-native environments
• Comfort with infrastructure automation and security/compliance best practices
• Strong communication skills with the ability to present technical concepts to both engineers and executives
• Self‑starter orientation suited to fast‑paced, early-stage environments

Benefits and work setup

• Comprehensive medical, dental, and vision insurance
• Monthly housing stipend
• Flexible unlimited paid time off
• Visa sponsorship and immigration support
• 401(k) plan, parental leave, and discretionary tech benefit stipend
• Daily in-office lunches and dinners