Enterprise Solutions Architect - Americas (Pre-Sales Lead)

Ashby; United States; On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Unlimited PTO with recommended four weeks per year

10-year exercise window for stock options

Twelve weeks fully paid family leave

Education budget of $100/month

Generous equipment and software budget

Job summary

Ashby is seeking an Enterprise Solutions Architect to join their Professional Services team. In this role, you will focus on designing and executing implementation strategies for enterprise customers, collaborating closely with Sales teams. Key responsibilities include understanding customer needs, creating Statements of Work, and ensuring smooth transitions to Post-Sales teams. The position emphasizes quality work and long-term customer success, ideal for professionals with experience in Enterprise SaaS and a strong ability to align cross-functional teams.

Qualifications

• 5+ years of experience in Enterprise SaaS across one or more of Solutions Consulting, Professional Services, or Management Consulting.
• Strong ability to diagnose business processes and translate them into scalable technical solutions.
• Comfort with multi-stakeholder deals and collaboration between pre-sales and post-sales teams.

Responsibilities

• Act as a trusted advisor to help prospective customers during implementation.
• Create, negotiate, and execute Statements of Work aligned with Professional Services best practices.
• Participate in the Sales handoff for effective transitions to the post-sales team.

Skills

Enterprise SaaS experience

Business process diagnosis

Complex deal management

Excellent communication skills

Cross-functional alignment

Job description

Ashby is seeking an Enterprise Solutions Architect to join their Professional Services team. In this role, you will focus on designing and executing implementation strategies for enterprise customers, collaborating closely with Sales teams. Key responsibilities include understanding customer needs, creating Statements of Work, and ensuring smooth transitions to Post-Sales teams. The position emphasizes quality work and long-term customer success, ideal for professionals with experience in Enterprise SaaS and a strong ability to align cross-functional teams.