Enterprise Service Coordinator

Vscfiresecurityinc; Cabot (AR); On-site; USD 24,796 - 38,572; Full time

Benefits offered by this job

Excellent pay

Overtime eligible

Paid vacation

Medical, dental and vision insurance

Employee Assistance Program (EAP)

Job summary

VSC Fire & Security in Cabot is looking for an Enterprise Service Coordinator to handle customer orders and maintain service agreements. Ideal candidates should have 1-3 years of relevant experience and possess excellent communication and analytical skills.

The position provides excellent pay ranging from $18.00 to $28.00+, along with benefits including insurance options, paid vacation, and professional growth opportunities.

Qualifications

• 1-3 years of industry related work experience.
• Ability to manage customer relations effectively.
• Exceptional attention to detail.

Responsibilities

• Create, distribute, and bill incoming orders from Enterprise customers.
• Serve as a direct point of contact for customers.

Skills

Excellent communication skills

Analytical skills

Conflict resolution

Organizational skills

Sales skills

Education

Associate or bachelor’s degree in business or related field

Job description

VSC Fire & Security delivers integrated, cutting‑edge fire protection, life safety and security solutions, including fire suppression and detection systems, fire sprinklers, alarms and security systems.

The company was founded in 1958 on quality craftsmanship and exceptional customer service, with integrity and reliability at the center of everything we do. As the premier provider of fire protection and life‑safety solutions across the Southeast, VSC Fire & Security provides every customer with comprehensive solutions through outstanding design, efficient installation, reliable service and repair, and thorough inspections.

VSC Fire & Security is seeking candidates for the position of Enterprise Service Coordinator.

What we offer

• Excellent pay $18.00 - $28.00 and up based on experience
• Overtime eligible
• Paid vacation and company holidays
• Medical, dental and vision insurance options for you and your family
• Health Savings Account (HSA) or Flexible Spending Account (FSA)
• Company paid life insurance for full time employees
• Employee apparel program
• Company paid long term disability insurance
• Bonus for referring new employees
• Parental leave for full‑time employees
• Employee Assistance Program (EAP)
• Opportunities for training and advancement

What you need

• One to three (1-3) years of industry related work experience.
• Manage customer relations using excellent communication and sales skills for internal and external customers.
• Leveraging outstanding analytical and planning skills combined with strong leadership skills.
• Knowledge and aptitude for conflict resolution, organizational skills, analytical skills, scheduling, building code requirements, and building relationships.
• Ability to follow written and verbal instructions.
• Exceptional attention to detail and communication skills.
• Eagerness for professional development and growth.
• Ability to pass various background checks.
• Reliable transportation, valid State Driver's License with acceptable driving record for use of company vehicle.
• Desirable (but not required):
  • Associate or bachelor’s degree in business or related field.
  • Industry related management experience.

What you will do

• Create, distribute, and bill incoming orders from Enterprise customers and maintain customer expectations to meet service agreements.
• Serve as one of the direct points of contact for Enterprise customers.

VSC Fire and Security is a drug free workplace.

Equal Opportunity Employer