Service Coordinator

Vscfiresecurityinc; Charlotte (NC); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Excellent pay $22.00 - $32.00

Paid vacation and holidays

Medical, dental, vision insurance

Health Savings Account (HSA)

Company paid life insurance

Employee Assistance Program (EAP)

Job summary

VSC Fire & Security in Charlotte, North Carolina is hiring a Service Coordinator responsible for managing daily schedules and coordinating with teams and clients. Candidates need strong organizational skills, attention to detail, and a background in customer service.

The position offers excellent pay based on experience, overtime eligibility, and comprehensive benefits including medical insurance and paid vacation. Join a company established in 1958, focusing on quality craftsmanship and exceptional service.

Qualifications

• 1-3 years of related experience in training, scheduling, and customer service.
• Ability to work independently and collaboratively in a fast-paced environment.
• Experience with bookkeeping procedures, including billing.

Responsibilities

• Coordinate and manage daily schedules for field teams.
• Communicate updates to sites and customers to meet deadlines.
• Maintain safety procedures on all job sites.

Skills

Customer service

Organization

Attention to detail

Communication skills

Job description

VSC Fire & Security delivers integrated, cutting‑edge fire protection, life safety and security solutions, including fire suppression and detection systems, fire sprinklers, alarms and security systems.

The company was founded in 1958 on quality craftsmanship and exceptional customer service, with integrity and reliability at the center of everything we do. As the premier provider of fire protection and life‑safety solutions across the Southeast, VSC Fire & Security provides every customer with comprehensive solutions through outstanding design, efficient installation, reliable service and repair, and thorough inspections.

VSC Fire & Security in Charlotte, North Carolina is seeking candidates for the position of Service Coordinator.

What we offer

• Excellent pay $22.00 - $32.00 and up based on experience
• Overtime eligible
• Paid vacation and company holidays
• Medical, dental and vision insurance options for you and your family
• Health Savings Account (HSA) or Flexible Spending Account (FSA)
• Company paid life insurance for full time employees
• Employee apparel program
• Company paid long term disability insurance
• Bonus for referring new employees
• Parental leave for full-time employees
• Employee Assistance Program (EAP)
• Opportunities for training and advancement

What you need

• One to three years of related experience with training, scheduling, and customer service.
• Self‑starter who is organized and thrives on providing organization and order.
• Ability to work independently and collaboratively in a fast‑paced environment.
• Experience with bookkeeping procedures, including billing, accounts receivable and collections.
• Attention to detail and accuracy in completing tasks.
• Professional and friendly demeanor.
• Ability to follow written and verbal instructions.
• Exceptional attention to detail and communication skills.
• Eagerness for professional development and growth.
• Ability to pass various background checks.
• Reliable transportation, valid State Driver’s License with acceptable driving record for use of company vehicle.
• Desirable (but not required):
  • Experience in the construction industry.

What you will do

• Responsible for direct coordination and management of the daily schedules for field team in the sprinkler, integrated systems, service, and inspections department.
• Coordinate schedules, billing, purchase orders, and updates to communicate with sites and customers to meet deadlines.
• Maintain proper Risk Management and Safety procedures on all job sites per VSC policies.

VSC Fire and Security is a drug free workplace.

Equal Opportunity Employer

We look forward to hearing from you!

www.vscfire.com