Enterprise Salesforce & AI Business Analyst

Tenth Revolution Group; Austin (TX); Hybrid; USD 65,000 - 100,000; Full time

Job summary

Tenth Revolution Group in Austin, TX is seeking a Business Analyst to support enterprise initiatives across Salesforce, MuleSoft, and AI-driven platforms. This role sits at the intersection of business strategy, technology, and data, shaping solutions beyond documenting requirements.

You'll lead discovery, translate complex needs into actionable user stories, collaborate across functionally diverse teams, and contribute to automation and AI initiatives at scale within a fast-growing environment.

Qualifications

• 3+ years of experience in a Business Analyst role.
• Proven ability to write high-quality user stories and acceptance criteria.
• Hands-on experience in Agile/Scrum environments.
• Strong requirements gathering, analysis, and documentation skills.

Responsibilities

• Gather, analyze, and document business requirements through stakeholder interviews and workshops.
• Translate business needs into clear, testable user stories with well-defined acceptance criteria.
• Partner cross-functionally to shape solutions and identify dependencies; recommend process or UI improvements.
• Support QA and testing by clarifying acceptance criteria and reviewing test cases.
• Create and maintain process documentation, SOPs, workflow diagrams, and technical specifications.
• Develop user enablement materials such as job aids and FAQs.
• Manage requirements across Salesforce, MuleSoft, and AI initiatives.
• Participate in Agile ceremonies including sprint planning, grooming, standups, and retrospectives.
• Leverage generative AI tools to improve productivity in documentation and test preparation.
• Serve as bridge between business users, developers, leadership, and external partners.

Skills

Business analysis

User stories

Agile/Scrum

Stakeholder management

Documentation

Jira

Education

Bachelor’s degree preferred

Tools

Jira

Job description

Tenth Revolution Group in Austin, TX is seeking a Business Analyst to support enterprise initiatives across Salesforce, MuleSoft, and AI-driven platforms. This role sits at the intersection of business strategy, technology, and data, shaping solutions beyond documenting requirements.

You'll lead discovery, translate complex needs into actionable user stories, collaborate across functionally diverse teams, and contribute to automation and AI initiatives at scale within a fast-growing environment.