Enterprise Sales Engineer II, Spectrum Business

Charter Communications; Mount Pleasant (MI); On-site; USD 100,000 - 150,000; Full time

Job summary

Charter Communications, Inc. is seeking an Enterprise Sales Engineer II for Spectrum Business to design and present advanced network solutions for mid-market clients.

You will collaborate with sales teams, assess requirements, and develop cost-effective fiber, private networking, voice and cloud solutions. You will prepare designs, pricing, and IRR analyses, support installation and commissioning, and train account teams on new products while staying current with industry trends and Spectrum

Qualifications

• High school diploma or equivalent (GED).
• 5+ years of sales engineering and networking experience in telecom or service provider industry.
• Bachelor's degree or equivalent in IT/telecom engineering technology or related field.

Responsibilities

• Communicate with customers and sales teams to assess network environments, business needs and technical requirements, delivering strategic proposals and solutions.
• Design complex voice and data network solutions, preparing topologies and specs for customer applications.
• Prepare pre-sale conceptual designs, collaborating with Engineering and Operations for review, costing and approval.
• Compile project cost elements, pricing and IRR analyses for Finance approval.
• Review and refine solutions for mid-market clients (25-500 employees).
• Support SE I with complex solutions on technical projects and customer challenges.
• Present technical proposals on Spectrum Business products and services; guide customers through integration.
• Conduct site surveys for successful installations; provide documentation and support to install teams.
• Deliver technical training to Account Executives and Sales Support; assist with new products.
• Maintain knowledge of Spectrum Business products and industry trends.

Skills

Network design

BGP/OSPF

VoIP

Ethernet/WAN

Sales presentation

Documentation

Customer requirements

Read/Write English

Converged multimedia

Prop ps though?

Education

Bachelor's in IT or telecom engineering

Tools

MS Visio

MS Word

MS Excel

PowerPoint

MS Project

Job description

Enterprise Sales Engineer II, Spectrum Business

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Ready to deliver advanced network solutions for mid-market clients and partner with sales teams on technical strategy? AsaMid MarketSales Engineer II at Spectrum, youwillevaluate customer requirements, design cost-effective network solutions and present compelling technical proposals focused on Fiber Internet Access, Private Networking,Voiceand Cloud services. Yourexpertisewill help clients achieve their goals while supporting Spectrum's continued growth and innovation.

How YouWillMake an Impact

• Communicate with customers and sales teams to assess network environments, business needs and technical requirements, delivering strategic proposals and solutions
• Design complex voice and data network solutions, preparing network topologies and technical specifications for customer applications
• Prepare pre-sale conceptual designs, collaborating with Engineering and Operations for review,approvaland costing
• Compile project cost elements, work on solutionpricingandsubmitIRR analyses to Finance for approval
• Review and refine solutions for mid-market clients with 25-500 employees, ensuring proposals align with client needs
• Support Sales Engineer I with complex solutions, acting as a resource on technical projects and customer challenges
• Present technical proposals on SpectrumBusinessproducts and services, guiding customers through integration and implementation
• Serve as a liaison between customers, salesteamsand internal departments, conducting site surveys for successful installations
• Provide documentation and support to installation and project management teams, clarifying service expectations with diagrams,written materials, handling questions during installationand turn-up related to solution design and equipment operation
• Deliver technical training to Account Executives, Account Managers and Sales Support personnel, andassistwith developing and launching new products
• Maintain and expand knowledge of SpectrumBusinessproducts, industrytrendsand emerging technologies

Working Conditions

• Officeenvironment
• Travel Required

What You Will Bring to Spectrum

RequiredQualifications

Education

• High school diploma or equivalent from an accredited organization (GED)

Skills

• Read, write,speakand understand English
• Work closely with sales executives and proven knowledge of the sales cycle
• Knowledge of Metro Ethernet technologies (EPL, EVPL, ELAN), LANs, WANs, email, DNS, TCP/IP, firewalls,VPNsand data security methods
• Sales skills in presentation and proposal design
• Understanding of networking technologies: TCP/IP, IP VPN, MPLS, VPLS, Ethernet, VoIP, SONET, DWDM
• Familiarity with networking fundamentals: routers, switches, LAN, MAN, WAN, DS3, OC-x, CSU/DSU and CPE
• Consultative approach with strong knowledge of converged multimedia applications
• Experience with voice networking including VoIP, signaling protocols,PBX,androutingprotocols: BGP, ISIS, OSPF, RIP and emerging technologies
• Understanding of business drivers, industrytrendsand regulatory shifts in targeted vertical markets
• Proficiencywith MS Visio, Word, Excel,PowerPointand MS Project
• Valid driver's license, satisfactory driving record and auto insurance coverage

PreferredQualifications

Education

• Bachelor's degree with a concentration in IT or telecommunications engineering technology, or equivalent training and experience

Experience

• 5+ years of sales engineering and networking experience in the telecom or service provider industry

Skills

• CCNA, CCDA, CCNP, CCDP, MEF-CECP certifications preferred

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you'll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet, Mobile, TV and Voice products. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.