Enterprise Sales Engineer II, Spectrum Business

Charter Communications; Traverse City (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

Charter Communications, Inc. is seeking an Enterprise Sales Engineer II for Spectrum Business to evaluate customer requirements, design cost-effective network solutions, and present compelling technical proposals focused on Fiber Internet Access, Private Networking, Voice and Cloud services.

The role requires collaboration with sales teams, experience in mid-market environments, and the ability to guide complex solutions from design through implementation. Travel is required.

Qualifications

• 5+ years of sales engineering and networking experience in the telecom or service provider industry.
• Bachelor's degree in IT or telecommunications engineering technology preferred.
• CCNA/CCNP/CCDA certifications preferred.
• Knowledge of Metro Ethernet technologies (EPL, EVPL, ELAN), LANs/WANs, DNS, TCP/IP, firewalls, VPNs and data security.

Responsibilities

• Assess customer environments, business needs and technical requirements to deliver strategic proposals and solutions.
• Design complex voice and data network solutions, including topologies for customer applications.
• Prepare pre-sale designs and cost estimates with Engineering and Operations.
• Provide documentation and support to installation and project management teams.

Skills

English proficiency

Sales cycle knowledge

Networking fundamentals

VoIP & telecom knowledge

Problem solving

Education

Bachelor's degree in IT or telecom engineering

High school diploma or GED

Job description

Enterprise Sales Engineer II, Spectrum Business

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Ready to deliver advanced network solutions for mid-market clients and partner with sales teams on technical strategy? AsaMid MarketSales Engineer II at Spectrum, youwillevaluate customer requirements, design cost-effective network solutions and present compelling technical proposals focused on Fiber Internet Access, Private Networking,Voiceand Cloud services. Yourexpertisewill help clients achieve their goals while supporting Spectrum's continued growth and innovation.

How YouWillMake an Impact

• Communicate with customers and sales teams to assess network environments, business needs and technical requirements, delivering strategic proposals and solutions
• Design complex voice and data network solutions, preparing network topologies and technical specifications for customer applications
• Prepare pre-sale conceptual designs, collaborating with Engineering and Operations for review,approvaland costing
• Compile project cost elements, work on solutionpricingandsubmitIRR analyses to Finance for approval
• Review and refine solutions for mid-market clients with 25-500 employees, ensuring proposals align with client needs
• Support Sales Engineer I with complex solutions, acting as a resource on technical projects and customer challenges
• Present technical proposals on SpectrumBusinessproducts and services, guiding customers through integration and implementation
• Serve as a liaison between customers, salesteamsand internal departments, conducting site surveys for successful installations
• Provide documentation and support to installation and project management teams, clarifying service expectations with diagrams,written materials, handling questions during installationand turn-up related to solution design and equipment operation
• Deliver technical training to Account Executives, Account Managers and Sales Support personnel, andassistwith developing and launching new products
• Maintain and expand knowledge of SpectrumBusinessproducts, industrytrendsand emerging technologies

Working Conditions

• Officeenvironment
• Travel Required

What You Will Bring to Spectrum

RequiredQualifications

Education

• High school diploma or equivalent from an accredited organization (GED)

Skills

• Read, write,speakand understand English
• Work closely with sales executives and proven knowledge of the sales cycle
• Knowledge of Metro Ethernet technologies (EPL, EVPL, ELAN), LANs, WANs, email, DNS, TCP/IP, firewalls,VPNsand data security methods
• Sales skills in presentation and proposal design
• Understanding of networking technologies: TCP/IP, IP VPN, MPLS, VPLS, Ethernet, VoIP, SONET, DWDM
• Familiarity with networking fundamentals: routers, switches, LAN, MAN, WAN, DS3, OC-x, CSU/DSU and CPE
• Consultative approach with strong knowledge of converged multimedia applications
• Experience with voice networking including VoIP, signaling protocols,PBX,androutingprotocols: BGP, ISIS, OSPF, RIP and emerging technologies
• Understanding of business drivers, industrytrendsand regulatory shifts in targeted vertical markets
• Proficiencywith MS Visio, Word, Excel,PowerPointand MS Project
• Valid driver's license, satisfactory driving record and auto insurance coverage

PreferredQualifications

Education

• Bachelor's degree with a concentration in IT or telecommunications engineering technology, or equivalent training and experience

Experience

• 5+ years of sales engineering and networking experience in the telecom or service provider industry

Skills

• CCNA, CCDA, CCNP, CCDP, MEF-CECP certifications preferred

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you'll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet, Mobile, TV and Voice products. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.