Enterprise Sales Engineer II, Spectrum Business

Spectrum Business; Traverse City (MI); Presencial; USD 100.000 - 140.000; Jornada completa

Descripción de la vacante

Spectrum Business in Michigan seeks a Mid Market Sales Engineer II to evaluate customer requirements and design cost-efficient network solutions. You will present technical proposals focused on Fiber Internet Access, Private Networking, Voice and Cloud services for mid-market clients.

You will collaborate with Sales and Engineering, conduct site surveys, prepare diagrams, handle installation questions, and train Account Executives.

Formación

• High school diploma or GED (required).
• Bachelor’s degree in IT or telecommunications engineering technology or equivalent training/experience (preferred).
• 5+ years of sales engineering and networking experience in telecom/service provider industry (required).
• Knowledge of Metro Ethernet tech, LAN/WAN, DNS, TCP/IP, VPNs and data security.

Responsabilidades

• Assess network environments, business needs and technical requirements; deliver strategic proposals.
• Design complex voice/data network solutions and prepare network topologies/specs.
• Prepare pre-sale conceptual designs with Engineering/Operations for costing.
• Compile cost elements, pricing, and IRR analyses for Finance approval.
• Review solutions for mid-market clients (25-500 employees) to ensure alignment with needs.
• Support less-experienced SE I on complex solutions; assist on technical projects.

Conocimientos

Read, write, speak and understand 영어

Sales cycle knowledge

Metro Ethernet technologies (EPL, EVPL

Networking: TCP/IP, DNS, firewalls,VPN

Proposal design & presentations

Networking technologies: TCP/IP, IPVPN

Networking fundamentals: routers, swt

Consultative approach & converged apps

Voice networking: VoIP, PBX, routing:

Business drivers & industry trends

MS Visio, Word, Excel, PowerPoint, MS/

Valid driver’s license & driving insur

Certifications: CCNA/CCDA/CCNP/CCDP/ME

CCNA/CCDA/CCNP/CCDP/MEF-CECP (pref)

Educación

High school diploma or GED

Bachelor’s degree in IT or telecom engineering technology or equivalent

Herramientas

MS Visio

MS Word

MS Excel

MS PowerPoint

MS Project

Descripción del empleo

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Ready to deliver advanced network solutions for mid‑market clients and partner with sales teams on technical strategy? As a Mid Market Sales Engineer II at Spectrum, you will evaluate customer requirements, design cost‑effective network solutions and present compelling technical proposals focused on Fiber Internet Access, Private Networking, Voice and Cloud services. Your expertise will help clients achieve their goals while supporting Spectrum’s continued growth and innovation.

How You Will Make An Impact

• Communicate with customers and sales teams to assess network environments, business needs and technical requirements, delivering strategic proposals and solutions
• Design complex voice and data network solutions, preparing network topologies and technical specifications for customer applications
• Prepare pre‑sale conceptual designs, collaborating with Engineering and Operations for review, approval and costing
• Compile project cost elements, work on solution pricing and submit IRR analyses to Finance for approval
• Review and refine solutions for mid‑market clients with 25‑500 employees, ensuring proposals align with client needs
• Support Sales Engineer I with complex solutions, acting as a resource on technical projects and customer challenges
• Present technical proposals on Spectrum Business products and services, guiding customers through integration and implementation
• Serve as a liaison between customers, sales teams and internal departments, conducting site surveys for successful installations
• Provide documentation and support to installation and project management teams, clarifying service expectations with diagrams, written materials, handling questions during installation and turn‑up related to solution design and equipment operation
• Deliver technical training to Account Executives, Account Managers and Sales Support personnel, and assist with developing and launching new products
• Maintain and expand knowledge of Spectrum Business products, industry trends and emerging technologies

Working Conditions

• Office environment
• Travel Required

Required Qualifications

What You Will Bring to Spectrum

Education

• High school diploma or equivalent from an accredited organization (GED)

Skills

• Read, write, speak and understand English
• Work closely with sales executives and proven knowledge of the sales cycle
• Knowledge of Metro Ethernet technologies (EPL, EVPL, ELAN), LANs, WANs, email, DNS, TCP/IP, firewalls, VPNs and data security methods
• Sales skills in presentation and proposal design
• Understanding of networking technologies: TCP/IP, IP VPN, MPLS, VPLS, Ethernet, VoIP, SONET, DWDM
• Familiarity with networking fundamentals: routers, switches, LAN, MAN, WAN, DS3, OC‑x, CSU/DSU and CPE
• Consultative approach with strong knowledge of converged multimedia applications
• Experience with voice networking including VoIP, signaling protocols, PBX, and routing protocols: BGP, ISIS, OSPF, RIP and emerging technologies
• Understanding of business drivers, industry trends and regulatory shifts in targeted vertical markets
• Proficiency with MS Visio, Word, Excel, PowerPoint and MS Project
• Valid driver’s license, satisfactory driving record and auto insurance coverage

Preferred Qualifications

Education

• Bachelor’s degree with a concentration in IT or telecommunications engineering technology, or equivalent training and experience

Experience

• 5+ years of sales engineering and networking experience in the telecom or service provider industry

Skills

• CCNA, CCDA, CCNP, CCDP, MEF-CECP certifications preferred

SEN215 2026-83442 SEN215 2026

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A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you’ll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. Watch this video to learn more.

Grow Your Career Here

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.