Enterprise Sales Engineer II, Spectrum Business

Spectrum; Livonia (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

Spectrum is seeking a Mid Market Sales Engineer II to evaluate client requirements and design cost-effective network solutions, focusing on Fiber Internet Access, Private Networking, Voice and Cloud services. You will present technical proposals and guide customers through integration and implementation, working with sales teams and internal departments.

You will collaborate on site surveys, provide diagrams and documentation, and train Account Executives and Sales Support staff while staying

Qualifications

• High school diploma or equivalent (GED).
• Bachelor’s degree in IT or telecommunications engineering technology, or equivalent training and experience.
• 5+ years of sales engineering and networking experience in telecom or service provider industry.
• CCNA, CCDA, CCNP, CCDP certifications preferred.

Responsibilities

• Communicate with customers and sales teams to assess environments and requirements, delivering strategic proposals.
• Design complex voice and data network solutions with topologies and specs for customer applications.
• Prepare pre-sale conceptual designs and collaborate with Engineering and Operations for costing.
• Compile project cost elements and assist with solution pricing and IRR analyses.

Skills

English proficiency

Metro Ethernet

Networking basics

Sales proposals

VoIP

Driver's license

CCNA/CCNP

MS Office

Education

High school diploma or GED

Bachelor’s degree in IT/telecommunications

5+ years sales engineering experience

Tools

MS Visio

MS Project

PowerPoint

Excel

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Ready to deliver advanced network solutions for mid-market clients and partner with sales teams on technical strategy? AsaMid MarketSales Engineer II at Spectrum, you will evaluate customer requirements, design cost-effective network solutions and present compelling technical proposals focused on Fiber Internet Access, Private Networking, Voiceand Cloud services. Your expertise will help clients achieve their goals while supporting Spectrum’s continued growth and innovation.

How YouWillMake an Impact

• Communicate with customers and sales teams to assess network environments, business needs and technical requirements, delivering strategic proposals and solutions
• Design complex voice and data network solutions, preparing network topologies and technical specifications for customer applications
• Prepare pre-sale conceptual designs, collaborating with Engineering and Operations for review, approval and costing
• Compile project cost elements, work on solutionpricing and submit IRR analyses to Finance for approval
• Review and refine solutions for mid-market clients with 25-500 employees, ensuring proposals align with client needs
• Support Sales Engineer I with complex solutions, acting as a resource on technical projects and customer challenges
• Present technical proposals on SpectrumBusinessproducts and services, guiding customers through integration and implementation
• Serve as a liaison between customers, salesteams and internal departments, conducting site surveys for successful installations
• Provide documentation and support to installation and project management teams, clarifying service expectations with diagrams,written materials, handling questions during installation and turn-up related to solution design and equipment operation
• Deliver technical training to Account Executives, Account Managers and Sales Support personnel, and assist with developing and launching new products
• Maintain and expand knowledge of SpectrumBusinessproducts, industrytrends and emerging technologies

Working Conditions

• Officeenvironment
• Travel Required

What You Will Bring to Spectrum

Required Qualifications

Education

• High school diploma or equivalent from an accredited organization (GED)

Skills

• Read, write, speak and understand English
• Work closely with sales executives and proven knowledge of the sales cycle
• Knowledge of Metro Ethernet technologies (EPL, EVPL, ELAN), LANs, WANs, email, DNS, TCP/IP, firewalls, VPNsand data security methods
• Sales skills in presentation and proposal design
• Understanding of networking technologies: TCP/IP, IP VPN, MPLS, VPLS, Ethernet, VoIP, SONET, DWDM
• Familiarity with networking fundamentals: routers, switches, LAN, MAN, WAN, DS3, OC-x, CSU/DSU and CPE
• Consultative approach with strong knowledge of converged multimedia applications
• Experience with voice networking including VoIP, signaling protocols, PBX, and routing protocols: BGP, ISIS, OSPF, RIP and emerging technologies
• Understanding of business drivers, industrytrends and regulatory shifts in targeted vertical markets
• Proficiency with MS Visio, Word, Excel, PowerPoint and MS Project
• Valid driver’s license, satisfactory driving record and auto insurance coverage

Preferred Qualifications

Education

• Bachelor’s degree with a concentration in IT or telecommunications engineering technology, or equivalent training and experience

Experience

• 5+ years of sales engineering and networking experience in the telecom or service provider industry

Skills

• CCNA, CCDA, CCNP, CCDP, MEF-CECP certifications preferred

#LI-MD2

SEN215 2026-83442 SEN215 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.