Enterprise Engineer I, Spectrum Business

Charter Communications; San Diego (CA); On-site; USD 69,000 - 114,000; Full time

Job summary

Charter Communications is seeking a Mid Market Sales Engineer to support sales teams and clients by designing strategic network solutions and preparing technical proposals. You will engage with customers to assess requirements and translate them into cost-effective designs for Fiber Internet Access, Private Networking, Voice and Cloud services.

In this role you will collaborate with Engineering and Operations, perform site surveys, create network topologies and cost analyses, and present

Qualifications

• Bachelor's degree in engineering, computer science or a related field.
• CCDA or CCNA or other industry certification.
• 3+ years of sales engineering and networking experience in telecom/service provider.
• Strong English communication and proposal design skills.

Responsibilities

• Communicate with customers and sales teams to assess network environments and requirements.
• Design complex voice and data network solutions with topologies and specifications.
• Prepare pre-sale designs and cost solutions with Engineering/Operations.
• Compile project cost elements and assist in pricing and IRR analyses.
• Present technical proposals and guide customer integration and implementation.
• Conduct site surveys and coordinate with internal teams for installations.
• Provide post-sale documentation and support supporting installation and project management.

Skills

Sales engineering

Communication

Networking

Presentation

Proposal design

VPN

BGP/OSPF

MS Visio

MS PowerPoint

Education

Bachelor's degree in engineering, computer science or related field

CCDA or CCNA

Tools

MS Visio

MS Word

MS Excel

MS PowerPoint

MS Project

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you passionate about bridging technology and business needs for mid-market clients? As a Mid Market Sales Engineer at Spectrum, you will play a key role in supporting sales teams and customers by designing strategic network solutions, preparing technical proposals and ensuring seamless integration of advanced products like Fiber Internet Access, Private Networking, Voice and Cloud solutions. Your expertise will help clients realize the full value of Spectrum's offerings and drive business success.

How You Will Make an Impact

• Communicate directly with customers and sales teams to assess network environments, business requirements and technical needs, delivering strategic, cost-effective solutions
• Design complex voice and data network solutions, including preparing network topologies and technical specifications for customer applications
• Prepare pre-sale conceptual designs and collaborate with Engineering and Operations to review, approve and cost solutions
• Compile project cost elements, work on solution pricing and submit IRR analyses to Finance for approval
• Present technical proposals on Spectrum Business products and services, guiding customers on integration and implementation to maximize benefits
• Act as a liaison between customers, sales teams and Spectrum's internal departments, conducting site surveys to ensure successful installations
• Provide post-sale documentation and support to installation and project management teams, clarifying service expectations with diagrams and written materials as needed
• Maintain and expand knowledge of Spectrum Business products, industry trends and emerging technologies to support technical sales activities
• Offer technical training to Account Executives, Account Managers and Sales Support personnel, and assist in developing and launching new products as required

Working Conditions

• Office environment

What You Will Bring to Spectrum

Required Qualifications

Education

• Bachelor's degree in engineering, computer science or a related field
• CCDA or CCNA or other comparable industry-recognized certification

Experience

• 3+ years of sales engineering and networking experience in the telecom or service provider industry

Skills

• Read, write, speak and understand English with strong interpersonal communication skills
• Experience collaborating with sales executives and knowledge of the sales cycle
• Proven skills in presentation and proposal design
• Knowledge of Metro Ethernet technologies (EPL, EVPL, ELAN), LANs, WANs, email and DNS systems, TCP/IP, firewalls, VPNs and data security methods
• Understanding of networking technologies: VPN, TCP/IP, IP VPN, MPLS, VPLS, Ethernet, VoIP, SONET, DWDM and the fundamentals related to routers, switches, LAN, MAN, WAN, DS3, OC-x, CSU/DSU and CPE
• Consultative approach to designing customer solutions with knowledge of converged multimedia applications
• Extensive voice networking experience, focusing on VoIP, signaling protocols, PBX, and routing protocols such as BGP, ISIS, OSPF, RIP and emerging technologies
• Proficiency in MS Visio, Word, Excel, PowerPoint and MS Project
• Valid driver's license, satisfactory driving record and auto insurance coverage

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $69,000.00 and $113,800.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

In addition, this position has a commission earnings target starting at $25,000.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here

We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.