Enterprise Sales Director, NORAM — Observability SaaS

Fideo Intelligence; United States; On-site; USD 100,000 - 150,000; Full time

Job summary

Ookla, an Accenture company, seeks a high‑impact Sales Director for North America to accelerate Downdetector enterprise growth across the US and Canada.

The role combines consultative enterprise selling with deep knowledge of Observability, Service Operations, incident management, digital transformations, and data-driven solutions. You will build relationships with senior stakeholders and drive cross‑functional collaborations to scale the Downdetector footprint.

Qualifications

• Bachelor Degree or Equivalent Working Experience.
• 10+ years in a similar Sales or Business Executive role.
• Proven track record in enterprise SaaS sales, specifically driving results in the NORAM market.
• Experience selling into Observability, CX, Digital Ops, or SRE teams within Finance, Tech, or Retail verticals.
• Ability to navigate complex consulting partnerships to drive enterprise-wide adoption.

Responsibilities

• Strategic Vertical Growth: Expand into Finance & Banking, Tech, SaaS & Cloud, and Retail & Platforms.
• Stakeholder Engagement: Build high-level relationships with CX, Care, Digital Operations, Observability, and SRE.
• Partnership Management: Engage strategical partnerships and resellers to increase pipeline.
• Account Strategy: Land, Expand & Grow revenue from existing enterprise accounts.

Skills

Enterprise SaaS Sales

NORAM market

Stakeholder engagement

Strategic account growth

Consultative selling

Education

Bachelor Degree or Equivalent Working Experience

Job description

Ookla, an Accenture company, seeks a high‑impact Sales Director for North America to accelerate Downdetector enterprise growth across the US and Canada.

The role combines consultative enterprise selling with deep knowledge of Observability, Service Operations, incident management, digital transformations, and data-driven solutions. You will build relationships with senior stakeholders and drive cross‑functional collaborations to scale the Downdetector footprint.