Enterprise Sales Director, NORAM – SaaS & Observability

Human Ventures, LLC.

United States

On-site

USD 100,000 - 150,000

Full time

14 days+

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Job summary

Ookla, an Accenture company, seeks a high-impact Sales Director for North America to drive Downdetector enterprise growth with a focus on logo acquisition and strategic account expansion across the US and Canada.

The role blends enterprise SaaS selling expertise with deep knowledge of Observability, Digital Ops, and data-driven business solutions, building senior-level relationships and guiding complex engagements.

Qualifications

Bachelor degree or equivalent working experience.
10+ years in a similar Sales or Business Executive role.
Proven track record in enterprise SaaS sales, specifically driving results in the NORAM market.
Experience selling into Observability, CX, Digital Ops, or SRE teams within Finance, Tech, or Retail verticals.
Ability to navigate complex consulting partnerships to drive enterprise-wide adoption.

Responsibilities

Strategic Vertical Growth: Expand into Finance & Banking, Tech, SaaS & Cloud, and Retail & Platforms.
Stakeholder Engagement: Build relationships with CX, Care, Digital Operations, Observability, and SRE teams.
Partnership Management: Engage with solutions partners and resellers to increase pipeline and align Downdetector with global frameworks.
Account Strategy: Implement "Land, Expand & Grow" initiatives to maximize revenue from existing enterprise accounts.