Enterprise Sales Director – Category-Defining CX Platform

ENI – Elizabeth Norman International; United States; Hybrid; GBP 95,000 - 130,000; Full time

Benefits offered by this job

Hybrid work 3 days/week

Exposure to senior leadership

Growth trajectory across UK/EU/US

Job summary

ENI – Elizabeth Norman International is partnering with a fast-growing AI SaaS scale-up to appoint a Business Development Director. This high-impact, largely autonomous role reports to the CRO and offers real influence over go-to-market strategy, with a hybrid setup.

You will own new business growth end-to-end, build relationships with C-suite and senior decision-makers, shape account strategy, pipeline and commercial priorities as the company scales across the UK, EU and US.

Qualifications

• Proven B2B new business sales track record in SaaS or CX/Insights.
• Enterprise sales experience with established C-suite relationships.
• Startup/scale-up mindset; comfortable building process and structure.
• Consistent history of meeting or exceeding revenue targets.

Responsibilities

• Own new business growth end-to-end from initial conversation to signed contract.
• Build relationships with C-suite and senior decision-makers across sectors.
• Shape account strategy, pipeline and commercial priorities as the business scales.
• Partner with CRO, CEO, product and marketing to drive growth.

Skills

B2B sales

SaaS

CX / Customer Experience

Insight analytics

Tools

CRM software

Job description

We are working closely with a fast-growing, VC-backed AI SaaS scale-up to find their next Business Development Directors. Our client's platform helps major enterprise brands turn customer feedback into real-time action — and they're scaling hard across the UK, EU and US.

This is a rare seat at the table: a high-impact, largely autonomous role reporting straight to the CRO, with real influence over go-to-market strategy.

The role:

• Own new business growth end-to-end — from first conversation to signed contract
• Build relationships with C-suite and senior decision-makers across retail, hospitality, leisure, FM and healthcare
• Shape account strategy, pipeline, and commercial priorities as the business scales
• Partner closely with CRO, CEO, product and marketing

What they need from you:

• Proven B2B new business sales track record — SaaS, CX or Insight background ideal
• Enterprise sales experience with existing C-suite relationships
• Startup/scale-up DNA — comfortable building process, not just following it
• A consistent record of hitting/exceeding revenue targets

On offer:

• Hybrid (3 days/week)
• Direct exposure to the senior leadership and a genuine growth trajectory as the company expands across UK/EU/US