Enterprise Safety Program Architect

Mojo AI; Louisiana, Northern (MO, KY); Hybrid; USD 100,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401(k) with match

Generous PTO

Job summary

Mojo AI is seeking a driven Customer Program Success Manager to own the full customer journey across enterprise accounts—from deployment through scaled adoption—embedding Safety Mojo into client operations to drive measurable safety outcomes.

You will lead governance cadences, deploy adoption programs, manage multi-stakeholder relationships, and coordinate with Engineering, Product, and Support to ensure timely resource engagement and executive visibility.

Qualifications

• 5-7 years in Customer Success, Program Management, or a related customer-facing role.

Responsibilities

• Own the program end-to-end - governance cadences, master program plans, RAID logs across active workstreams.
• Lead deployment and adoption - drive implementations and adoption programs transitioning customers to organization-wide usage.
• Manage stakeholder relationships across frontline to operational leadership as primary contact and escalation point.
• Coordinate across Engineering, Product, and Support to ensure resources are engaged when needed.

Skills

Customer Success

Program Management

Stakeholder management

Communication

Organization

Travel flexibility

Independent work

Job description

Mojo AI is seeking a driven Customer Program Success Manager to own the full customer journey across enterprise accounts—from deployment through scaled adoption—embedding Safety Mojo into client operations to drive measurable safety outcomes.

You will lead governance cadences, deploy adoption programs, manage multi-stakeholder relationships, and coordinate with Engineering, Product, and Support to ensure timely resource engagement and executive visibility.