Enterprise SaaS Implementation Lead - Hybrid Boston

Paperless Parts; Boston (MA); On-site; USD 80,000 - 130,000; Full time

Benefits offered by this job

Health, dental & vision coverage

Unlimited PTO

13+ paid holidays

Wellness stipend

Pre-tax commuter & FSA

401(k) plan

Employee recognition program

Job summary

Paperless Parts is seeking an Implementation Project Manager II to drive enterprise SaaS implementations and guide manufacturers through digital transformations.

You will lead cross-functional teams across customer stakeholders and internal engineers, translating business needs into platform configurations and managing scope, timelines, and adoption.

The role is based in Boston with hybrid on-site work (3 days/week) and requires travel to customer sites 1–3 times per month.

Qualifications

• Demonstrated track record of leading enterprise software deployments in customer-facing SaaS environments.
• Proven ability to build trust and navigate change management with executive sponsors and cross-functional teams.
• Capability to master complex software features quickly and translate customer business logic into technical configurations.
• Demonstrated mastery in managing multi-stream project timelines, risk frameworks, and budgets.
• Based in Boston, MA (3 days/week on-site) with willingness to travel to customer sites 1–3 times per month.

Responsibilities

• Lead executive status reviews, strategic meetings, and real-time issue resolution across customer and internal teams.
• Balance implementation timelines, resource allocation, scope, and budget with precision.
• Lead end-user training programs and workshops for enterprise customer teams to drive platform adoption and user proficiency
• Address scope creep directly while establishing clear customer boundaries and accommodating critical business shifts.
• Translate complex customer business requirements into optimal platform configurations that drive long-term value.
• Assess project health metrics continuously to identify delivery risks early and execute mitigation strategies.
• Identify operational gaps within the deployment lifecycle and create scalable workflow enhancements.

Skills

Enterprise SaaS deployments

Executive sponsorship navigation

Cross-functional collaboration

Software configuration understanding

Project management leadership

Job description

Paperless Parts is seeking an Implementation Project Manager II to drive enterprise SaaS implementations and guide manufacturers through digital transformations.

You will lead cross-functional teams across customer stakeholders and internal engineers, translating business needs into platform configurations and managing scope, timelines, and adoption.

The role is based in Boston with hybrid on-site work (3 days/week) and requires travel to customer sites 1–3 times per month.