Enterprise Post-Sales Growth Lead

Vapi; San Francisco (CA); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Competitive salary

Excellent equity ownership

Comprehensive health coverage

Flexible time off

Catered meals

Job summary

A forward-thinking tech company in San Francisco is looking for a Customer Success Manager to oversee enterprise accounts. The role involves building trusted relationships, conducting health audits, and identifying renewal and expansion opportunities. The candidate should have over 5 years of experience in customer success, and strong stakeholder management skills, and be able to engage with C-level executives. This position also offers a competitive salary and equity ownership.

Qualifications

• 5+ years in customer success, technical account management, or solutions consulting.
• Experience with enterprise accounts ($100K+ ACV) and complex deployments.
• Strong stakeholder management skills, engaging VP and C-level executives.

Responsibilities

• Own a portfolio of enterprise accounts and build relationships.
• Perform health audits and align with internal teams for deployment.
• Drive renewal conversations and identify expansion opportunities.

Skills

Customer success expertise

Technical account management

Stakeholder management

API fluency

Organization skills

Job description

A forward-thinking tech company in San Francisco is looking for a Customer Success Manager to oversee enterprise accounts. The role involves building trusted relationships, conducting health audits, and identifying renewal and expansion opportunities. The candidate should have over 5 years of experience in customer success, and strong stakeholder management skills, and be able to engage with C-level executives. This position also offers a competitive salary and equity ownership.