Enterprise Payments Customer Success Manager (Hybrid NY)

Storm2; New York (NY); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation

Opportunity for growth

Dynamic team environment

Job summary

A leading fintech recruitment firm is seeking a Customer Success Manager in New York. This role requires 10+ years of experience with a strong focus on payments. The successful candidate will manage C-level relationships and ensure client satisfaction. Competitive compensation includes a base pay range of $140K–$180K and an OTE of $200K–$220K. This position offers growth opportunities in a dynamic team within a fast-paced environment.

Qualifications

• 10+ years of professional experience, with 5+ years in payments (POS financing, cards, processing, networks, fraud, identity).
• 2+ years in Enterprise sales, business development, or partnerships, or Enterprise CSM experience.
• Strong preference for startup experience and managing C-level relationships.

Responsibilities

• Own and nurture relationships with enterprise clients, acting as their trusted advisor.
• Partner cross-functionally to ensure successful implementation and adoption of solutions.
• Serve as the go-to expert on payments and financing technologies.

Skills

Managing C-level relationships

Enterprise sales

Payments experience

Business development

Job description

A leading fintech recruitment firm is seeking a Customer Success Manager in New York. This role requires 10+ years of experience with a strong focus on payments. The successful candidate will manage C-level relationships and ensure client satisfaction. Competitive compensation includes a base pay range of $140K–$180K and an OTE of $200K–$220K. This position offers growth opportunities in a dynamic team within a fast-paced environment.