Enterprise Partner Manager, Key Accounts

Expedia Group; Washington (District of Columbia); On-site; USD 137,000 - 192,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

Paid Time Off

Employee Assistance Program

Wellness & Travel Reimbursement

Travel Discounts

IATAN Membership

Job summary

Expedia Group, a global travel platform, seeks an Account Manager, Key Partners, North America to oversee a portfolio of hotel partners and drive performance through data-driven reviews and strategic account plans.

You will coordinate with cross-functional teams, support renewals, and deliver regular reporting while expanding partner value and ensuring accurate rate and inventory setup across markets.

Qualifications

• Bachelor’s degree in a relevant field or related professional experience.
• 4+ years in a commercial, account management, customer success, or partner-facing role; hospitality or travel tech is a plus.
• Comfortable working with data, building simple reports, identifying trends, and explaining implications for partner performance.
• Clear written and verbal communication; credible with internal and external partner contacts.
• Organized, self-directed, able to manage multiple accounts and priorities with moderate oversight.
• Growth mindset toward greater account responsibility; proficient with Microsoft Office and CRM/reporting tools.

Responsibilities

• Own day-to-day commercial performance of an assigned portfolio of hotel partners, including rate and inventory access, production, and account health.
• Monitor performance against goals, identify risks and opportunities, and translate data into recommendations through partner reviews.
• Build trusted relationships with senior partner contacts through consistent communication and business reviews.
• Coordinate with Market Management, Connectivity, Analytics, and internal partner teams to resolve issues and implement account plans.
• Support contract renewals, complex commercial agreements, and new partner onboarding; ensure rate, inventory, and content setup.
• Deliver accurate weekly and monthly reporting; develop expertise in Expedia Group tools and commercial levers; collaborate on negotiations and continuous improvement.

Skills

Data analysis

Clear communication

Organization

Negotiation

CRM tools

MS Office

Education

Bachelor’s degree in a relevant field

Tools

MS Office

CRM tools

Job description

Expedia Group, a global travel platform, seeks an Account Manager, Key Partners, North America to oversee a portfolio of hotel partners and drive performance through data-driven reviews and strategic account plans.

You will coordinate with cross-functional teams, support renewals, and deliver regular reporting while expanding partner value and ensuring accurate rate and inventory setup across markets.