Enterprise Mobility Specialist — Devices, Security & Support

Saint-Gobain Group; United States; Remote; USD 58,000 - 87,000; Full time

Benefits offered by this job

Health insurance

401(k) with Company Match

Paid time off

Paid parental leave

Employee discounts

Job summary

Saint-Gobain seeks a Mobility Support Specialist to deliver frontline technical support for our mobility environment. You will support company-issued devices, manage MDM, handle inventory, and assist with security and compliance initiatives while maintaining exceptional service levels.

You will coordinate with carriers, create user guides, and participate in on-call rotations. A bachelor’s degree or equivalent experience is preferred and 3+ years in enterprise mobility is desired.

Qualifications

• Bachelor’s degree in Information Technology, Business, or related field or equivalent experience.
• 3+ years supporting enterprise mobility solutions, mobile device management, or end-user technology services.
• Proficiency with Microsoft 365 applications and related Microsoft technologies.

Responsibilities

• Provide support for company-issued mobile devices (iOS/Android).
• Troubleshoot mobility issues via IT ticketing system.
• Assist employees, including executives, with device setup and support.
• Perform MDM administration and deployments.
• Manage device inventory and orders; coordinate with wireless carriers.

Skills

Mobile device support

Customer service

Microsoft 365

MDM administration

Education

Bachelor's degree

Tools

iOS

Android

Job description

Saint-Gobain seeks a Mobility Support Specialist to deliver frontline technical support for our mobility environment. You will support company-issued devices, manage MDM, handle inventory, and assist with security and compliance initiatives while maintaining exceptional service levels.

You will coordinate with carriers, create user guides, and participate in on-call rotations. A bachelor’s degree or equivalent experience is preferred and 3+ years in enterprise mobility is desired.