Mobility Management Engineer

Kinettix, Inc.; Mason, Northern (OH, KY); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Kinettix, Inc. is seeking a Mobility Management Engineer to support enterprise mobile device management operations and mobility services.

This role administers mobile device platforms, supports device lifecycle management, and troubleshoots mobile technologies to drive operational excellence across mobile environments. The ideal candidate has hands-on experience with MDM solutions, mobile OS, enrollment processes, and enterprise mobility support in a fast-paced IT services setting.

Qualifications

• Bachelor's degree in IT, CS, engineering, or related field required.
• 3+ years in Mobility/Endpoint Management or IT infrastructure support.
• Experience administering enterprise MDM platforms (Intune, Workspace ONE, MobileIron, Jamf).
• Strong knowledge of iOS, Android, and Windows mobile environments and enrollment lifecycles.

Responsibilities

• Administer and maintain Mobile Device Management (MDM) platforms.
• Manage device enrollment, provisioning, and configuration processes.
• Deploy, maintain, and support enterprise mobile devices.
• Perform mobile operating system updates, patching, and upgrade activities.
• Troubleshoot device, application, and connectivity issues.
• Manage device imaging and configuration standards.
• Support global mobility initiatives and mobile technology deployments.
• Develop and maintain operational documentation and procedures.
• Participate in incident management and service restoration activities.
• Assist with mobility migrations, platform upgrades, and continuous improvement projects.
• Generate and analyze mobility performance, asset management, and device visibility reports.
• Support change management processes and implementation activities.
• Collaborate with infrastructure, security, service desk, and business stakeholders to ensure successful service delivery.

Skills

Mobility Management

Endpoint Management

IT Infrastructure Support

MDM Platforms

iOS/Android/Windows

Device Enrollment

ITIL Incident & Change Management

Education

Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field

Tools

Microsoft Intune

VMware Workspace ONE

MobileIron

Jamf

Job description

We are seeking a highly skilled Mobility Management Engineer to support enterprise mobile device management (MDM) operations and mobility services. This role is responsible for administering mobile device platforms, supporting device lifecycle management, troubleshooting mobile technologies, and driving operational excellence across mobile environments.

The ideal candidate will have hands‑on experience with MDM solutions, mobile operating systems, device enrollment processes, and enterprise mobility support in a fast‑paced IT services environment.

Key Responsibilities

• Administer and maintain Mobile Device Management (MDM) platforms.
• Manage device enrollment, provisioning, and configuration processes.
• Deploy, maintain, and support enterprise mobile devices.
• Perform mobile operating system updates, patching, and upgrade activities.
• Troubleshoot device, application, and connectivity issues.
• Manage device imaging and configuration standards.
• Support global mobility initiatives and mobile technology deployments.
• Develop and maintain operational documentation and procedures.
• Participate in incident management and service restoration activities.
• Assist with mobility migrations, platform upgrades, and continuous improvement projects.
• Generate and analyze mobility performance, asset management, and device visibility reports.
• Support change management processes and implementation activities.
• Collaborate with infrastructure, security, service desk, and business stakeholders to ensure successful service delivery.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field
• 3+ years of experience in Mobility Management, Endpoint Management, or IT Infrastructure Support
• Experience administering enterprise MDM platforms such as Microsoft Intune, VMware Workspace ONE, MobileIron, Jamf, or Other enterprise mobility solutions
• Strong knowledge of iOS, Android, Windows mobile environments
• Experience with device enrollment and lifecycle managementKnowledge of ITIL-based incident and change management processes

Preferred Qualifications

• Experience supporting global enterprise mobility environments.
• Familiarity with automation and process improvement initiatives.
• Experience working with ITSM platforms such as ServiceNow, Jira Service Management, or similar tools.
• Mobility, Microsoft, or endpoint management certifications are a plus.