Enterprise Mobility Inside Sales Strategist

Manhattan Associates; Atlanta (GA); Vor Ort; USD 60.000 - 95.000; Vollzeit

Zusammenfassung

Manhattan Associates in Atlanta is seeking an Inside Sales Support Specialist for Enterprise Mobility. You will turn customer needs into accurate quotes, collaborate with Account Executives and Sales Ops to move quote-to-order processes, and ensure timely responses for customers and partners.

You will coordinate pricing, configurations, renewals, and substitutions, while maintaining accurate records in Salesforce and related systems.

Qualifikationen

• 2+ years of experience in inside sales, sales support, sales operations, order management, customer service, or a related field.
• Strong customer-service orientation and professional communication skills.
• The ability to manage multiple requests, priorities, deadlines, and follow-up activities.
• Strong attention to detail and a commitment to quote, pricing, and data accuracy.
• The ability to understand technical products and explain options in clear business terms.
• Strong problem-solving, organization, escalation, and follow-through skills.
• Proficiency with Microsoft Office and CRM or quoting systems.
• A bachelor's degree in business, technology, supply chain, or a related field is preferred; equivalent practical experience may be considered.

Aufgaben

• Make it easy for customers to move forward Answer questions about products, accessories, configurations, pricing, availability, and next steps.
• Coordinate quote updates, substitutions, renewals, replacement devices, subscriptions, and add-on transactions.
• Follow up on open requests and keep customers and sales partners informed.
• Bring accuracy and momentum to every quote Prepare quotes for standard hardware configurations and offerings. Review pricing, product details, approvals, customer information, and required documentation. Support quote-to-order execution and coordinate revisions, exceptions, and handoffs with Sales Operations.
• Connect the right people and resources Partner with Account Executives, Solutions Engineers, Purchasing, Finance, distributors, and OEMs to resolve questions and keep work moving.
• Work with partners such as Zebra, Honeywell, ScanSource, and other Enterprise Mobility providers to confirm pricing, availability, substitutions, and lead times. Triage complex issues to the right internal or external resource and maintain clear communication through resolution.
• Help improve how the team works Maintain accurate records in Salesforce, quoting tools, and other designated systems. Manage assigned work queues, document decisions and follow-up actions, and meet service-level expectations. Identify recurring issues and contribute to better processes, templates, training materials, and knowledge-sharing resources. Provide backup support for related inside-sales and sales-operations activities as needed.

Jobbeschreibung

Manhattan Associates in Atlanta is seeking an Inside Sales Support Specialist for Enterprise Mobility. You will turn customer needs into accurate quotes, collaborate with Account Executives and Sales Ops to move quote-to-order processes, and ensure timely responses for customers and partners.

You will coordinate pricing, configurations, renewals, and substitutions, while maintaining accurate records in Salesforce and related systems.