Enterprise Mobility Inside Sales Specialist

Manhattan Associates, Inc.; Atlanta (GA); Vor Ort; USD 55.000 - 85.000; Vollzeit

Zusammenfassung

Manhattan Associates, Inc. is seeking an Inside Sales Support Specialist for Enterprise Mobility in Atlanta to turn customer needs into actionable quotes and keep the sales process moving.

You will partner with Account Executives and teams across Sales Operations, Solutions Engineering, Purchasing, Finance, distributors, and OEMs. You will prepare quotes, review pricing and documentation, and support quote-to-order execution while coordinating revisions and handoffs.

Qualifikationen

• Two+ years in inside sales or related area.
• Strong customer-service orientation and professional communication skills.
• Ability to manage multiple requests, priorities, deadlines, and follow-up.
• Attention to detail and commitment to quote accuracy.
• Ability to understand technical products and explain options in business terms.
• Proficiency with Microsoft Office and CRM/quoting systems.
• Bachelor's degree in business, technology, supply chain, or related field preferred.

Aufgaben

• Answer questions about products, pricing, availability, and next steps.
• Coordinate quote updates, substitutions, renewals, replacement devices, subscriptions, and add-on transactions.
• Follow up on open requests and keep customers and sales partners informed.
• Prepare quotes for standard hardware configurations and offerings.
• Review pricing, product details, approvals, customer information, and required documentation.
• Support quote-to-order execution and coordinate revisions, exceptions, and handoffs with Sales Operations.
• Partner with Account Executives, Solutions Engineers, Purchasing, Finance, distributors, and OEMs to resolve questions.
• Work with partners to confirm pricing, availability, substitutions, and lead times.
• Triage complex issues and maintain clear communication through resolution.
• Maintain accurate records in Salesforce, quoting tools, and other systems.
• Manage assigned work queues, document decisions, and meet service-level expectations.
• Identify recurring issues and contribute to better processes, templates, training materials, and knowledge-sharing resources.
• Provide backup support for related inside-sales and sales-operations activities.

Kenntnisse

Inside sales

Customer service

Communication

Multitasking

Attention to detail

Technical product knowledge

CRM systems

Salesforce

Ausbildung

Bachelor's degree in business/tech/supply chain

Tools

Salesforce

QuoteWerks

QuoteValet

Jobbeschreibung

Manhattan Associates, Inc. is seeking an Inside Sales Support Specialist for Enterprise Mobility in Atlanta to turn customer needs into actionable quotes and keep the sales process moving.

You will partner with Account Executives and teams across Sales Operations, Solutions Engineering, Purchasing, Finance, distributors, and OEMs. You will prepare quotes, review pricing and documentation, and support quote-to-order execution while coordinating revisions and handoffs.