Enterprise IT Services Leader: Field, MDM & Endpoints

NANA Regional Corporation

Herndon (VA)

Hybrid

USD 150,000 - 190,000

Full time

14 days+

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Benefits offered by this job

Comprehensive benefits program
401(k)
Paid Time Off (PTO)

Job summary

NANA Regional Corporation is seeking an Enterprise Support Services Manager in Herndon, Virginia, to lead the delivery of enterprise computing services. This role involves managing end-user services and overseeing IT operations to ensure compliance with cybersecurity standards.

The ideal candidate will have significant experience in IT operations, including expertise in Mobile Device Management and ITIL v4 practices. A competitive salary range of $150,000 to $190,000, along with comprehensive benefits, emphasizes the company's commitment to innovation and quality service.

Qualifications

  • Minimum of 10 years in IT operations and enterprise support.
  • 5+ years managing enterprise field services and endpoint support teams.
  • Experience with implementing endpoint engineering practices.

Responsibilities

  • Lead end-user services operations ensuring high-quality service delivery.
  • Manage field service operations and technical support.
  • Oversee mobile device management platforms ensuring compliance.

Skills

ITIL v4 practices
Mobile Device Management (MDM)
Endpoint engineering
Project Management

Education

Bachelor’s degree in Information Technology, Computer Science, Engineering

Tools

Microsoft Intune
VMware Workspace ONE
PowerShell
Azure
AWS

Job description

NANA Regional Corporation is seeking an Enterprise Support Services Manager in Herndon, Virginia, to lead the delivery of enterprise computing services. This role involves managing end-user services and overseeing IT operations to ensure compliance with cybersecurity standards.

The ideal candidate will have significant experience in IT operations, including expertise in Mobile Device Management and ITIL v4 practices. A competitive salary range of $150,000 to $190,000, along with comprehensive benefits, emphasizes the company's commitment to innovation and quality service.

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